Areas Of Satisfaction

Areas Of Satisfaction - Build quality and design.

Quality is really good and they took care of everything - showing everything to me.

We bought this house when it was just an empty lot. We watched the build process over the next 8 months. SR Homes has been great to work with every step along the way. Our house came out as beautifully as we hoped. I would HIGHLY recommend them.,,

Likes & Dislikes

Likes & Dislikes - We love this new home. The design is wonderful, the lot is exactly what we had hoped it would be, and the quality is excellent. Can't think of anything that we dislike.

This is our third build and fifth move--The quality of build is good but the process could use some tweaking.

We had a good experience with building our home and were pleased with the product. We would highly recommend the builder to other potential homeowners.

Very professional from start to finish.

Some of the craftsmanship of the home can be improved.

This is the 6th home that we've built and probably the most disappointing experience of them all. While one would think that after building so many homes that things would go much more smoothly because we were already familiar with the processes, expectations of the homeowner, timeline, etc., it seemed as though none of our previous experience was leveraged or welcomed. I found the team to be knowledgeable and have tremendous potential to excel in this industry with improvements to some fundamental areas.

I thought SR Homes was very thorough in their process and they covered all the bases and answered any questions. We did a walk through showing us how everything worked and I thought that was very good and thorough.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations with their build-quality and design.

The overall experience was good from starting day one until the closing. The walk-thru was good as well.

I could not recommend SR to a friend. I was very disappointed in their customer service. They fight you on every issue. Also, they have trouble living up to the terms of a signed contract. They made a lot of errors along the way which made the building process extremely frustrating.

There's not a lot of homes. There is only 24 but that would allow you to know of each other and know the property better. The fewer people, the more understanding will come. Security-wise it is nice. It's a small diverse community. It's a manageable community. We will be like a family.

Everyone that we dealt with before we bought the house was very helpful.

Areas Of Satisfaction

Areas Of Satisfaction - Everything. The best sound built home I've ever owned. I'm very proud to have selected a SR Home.

Additional Comments

Additional Comments - We have enjoyed living in our new home and neighborhood!

Paint and concrete work poor.

I was most satisfied with the communication.

Yes, we are already trying to help sell Lakewood in Athens

Overall, the quality of construction was good.

The SR Homes people were great to work with. They were very accommodating and quick to respond to any text or email.

Areas Of Satisfaction

Areas Of Satisfaction - They met our expectations and their customer service exceeds. They are great to work with and very accommodating.

door widths are too narrow

They are not very helpful. The ones that booked what I had were missing information. I have had to use their warranty department every weekend since my house closed a month ago. All for different things. These were multiple issues that shouldn't be taking place on a brand new home.

It was the best home buying experience we have ever had!

It was a pleasure meeting/working with the staff at SR Homes. Thank you Deeana, Joe Corzart, and Ben Guerry. They all showed professionalism and were courteous to meet our demands. We love our community and look forward to participating in future events involving SR Homes.