Working with Riedman has been an extremely smooth process. Every step of the way, they were clear on what to expect and available to answer questions. Everyone on the team has been very responsive and truly cares about the details. I also appreciate that they do not require a construction loan, and you are able to see what structural customizations are possible/what they will cost before signing the build contract.
I am very satisfied.
Recognized Excellence - I would like to recognize Renee, Christy and Joe for their exceptional service.
Additional Comments - I am very happy with my home.
Recognized Excellence - I would like to recognize Renee and Christy.
For a solid, well-built home, I highly recommend Riedman Homes.
The quality of the construction is excellent and the people are great to work with.
Construction Super Problem Resolution - We have not had any issues so far.
It was a positive experience for the most part, and my home was constructed during the height of covid. There were delays and the communications (at times) could have been better
Salesperson Satisfaction - I don't think they have done a very good-job at communicating as frequently as they should because of the delays that are being experienced as a result of Covid. I think they could have done a better job, a much better job on that part. My home was originally supposed to be finished in August, actually right about now, and I still don't have an end date on when they anticipate the construction will be completed.
Construction Super Satisfaction - He has done a very good job. He has been at the walk-throughs that I have attended thus far. He has done a good job and answered the questions that I post.
Construction Super Problem Resolution - I really have not had any problems, so I would say it is not applicable at this stage.
Recognized Excellence - Christy/Renee/Johnny all have been a pleasure to work with
I am very happy with the house. We just moved in on Saturday. I am very happy with the sales representative. We dealt with Renee Tando. It took an entire year to finish the house. We put a $2500 deposit to start the building process on November 24th.
Recognized Excellence - Renee Tando, Jessica and Joh.
Additional Comments - Redieman delivered a a great quality home at an affordable value in a very challenging time period due to the pandemic overcoming supply chain and labor issues.
Found issues with quality of workmanship on walk through. Given unrealistic excuses for delays on build and felt Iike builder had no concern for the homeowners timelines or situation throughout the delays. Understand delays due to pandemic but there was terrible management throughout the project. Plan to warn other customers as well on social media to stay clear.
I have been extremely pleased by all aspects of my experience and have been fast to compliment all of you when talking with others.
Salesperson Satisfaction - We have all had the experience with the salesperson who is there until the sale is made and then harder to talk to. The opposite is true here. AFTER the sale was made I was repeatedly encouraged to make sure all of my needs were being met. And they were.
Design Consultant Satisfaction - Everyone warned me that this would be extremely difficult but it was not because of the help I received from the design consultant. Saying she was extremely helpful is an understatement.
Understand Building Process - The weekly communication allows me to understand what comes next. I look forward to this every week.
Construction Super Satisfaction - While I do not believe I have spoken directly with this person I also do not believe I have felt the need to do so. And if I did, based on my other experiences with the Friedman team, I am sure I would be pleased. That is the trust all of you have instilled during this process.
Construction Super Problem Resolution - I have had no problems to resolve which makes N/A the best rating to receive.
Additional Comments - Thank you to all of you for making this an enjoyable experience.
Quality is big item
Everything is of good quality, but the customer service end is the most frustrating.
Renee is the best!
From start to finish, everything was done well and professionally. Staff is great.
Going in to this process was incredibly daunting but all of the associates made it manageable from picking our lot to all the decisions to construction now.
We would absolutely recommend Riedman to a friend! The process was clearly described to us from start to finish and there were very few surprises along the way. Riedman has proven to be a reliable and solid company to work with.
As we have not moved in yet and dealt with finishing issues it is hard to say
Renee' and Chris have been a pleasure to work with
Recognized Excellence - Rene Tando, Christy Haag, and the entire team.
Recognized Excellence - Renee Tando John Holtz
From day one I felt comfortable with the service and honesty, plus helpfulness
Salesperson Satisfaction - OMG she is the Best and soooo knowledgeable
Design Consultant Satisfaction - have no complaint, it was easy and comfortable, the setting perfect and very helpful
Understand Building Process - It was explained from the Sales Person in detail and followed thru this far.
Construction Super Satisfaction - Thus far what I see looks satisfactory
Construction Super Problem Resolution - Well this far no problems, its not completed yet to kind of premature to judge
Recognized Excellence - Renee and Christie were very knowledgeable about all aspects of building our home.
Additional Comments - Renee certainly stepped up when there was an issue as to the placement of our dining area light fixture. She immediately rectified an uncomfortable situation!
Recognized Excellence - Renee Tando should be recognized for her exceptional service.
Additional Comments - I thought our experience with Riedman Homes was very good and we are very happy with them.
Sales Knowledge - She was fantastic. They made it very easy for us.
Recognized Excellence - Lori, Kristi, & the construction foreman.
Additional Comments - They made it very easy for us.
Any Changes? - It's perfect so far!
Recognized Excellence - Renee Tando and Christy Haag
Additional Comments - We thoroughly enjoyed the experience of building our home with the Riedman team.