Ridgeline did a wonderful job. Easy to work with and always available.
They are a first class contracting firm. They are very professional, knowledgeable, and courteous, and they cared for my belongings and my home by keeping it clean, neat, and nice. I am very happy with their work. I would definitely use them again.
Thoroughly enjoyed working with Miles and the Ridgeline team. I've worked with a number of contractors, and the transparency about costs was exceptional. I'll use them for future projects, and highly recommend them.
I would highly recommend this organization.
Ridgeline Construction is very professional and personal. We enjoyed working with them and highly recommend their expertise.
Ridgeline is easy to work with. They listen to your ideas and make them a reality.
Areas Of Satisfaction - Miles and Daniel are completely trustworthy. They always had my best interest at heart, did quality work, and were a pleasure to work with.
Areas Of Satisfaction - The open communication: we felt that we could ask questions and that were getting honest reliable answers.The craftsmanship, professionalism, quality of work was exceptional.Reliability and trust worthy: Russell showed up when he said he would and would text us if he was going to be late! What foreman does that?!!! As far as we knew, he never left a tradesman alone in the house and if he need to leave, he would ask permission first. He was AWSOME!
Areas Of Satisfaction - Reliable and dependable. High quality work.
Areas Of Satisfaction - Quality work, friendly and very professional. They are extremely competent in all areas of kitchen remodeling and they made the experience run smoothly, and it was quite painless.
Areas Of Satisfaction - Communication - Miles took the time to listen to my wants and developed a strategy to satisfy my needs. Not once did he try to change my mind or sway my decisions. Russell was an excellent lead, very patient and courteous.
Areas Of Satisfaction - We had an incredible experience with the whole team from Ridgeline. Daniel consistently was a bright spot daily - consistent in his communication and remarkable to work with. Miles always kept the perfect balance to a very stressful project. We so appreciate the entire group and love our house. Would highly recommend!
Areas Of Satisfaction - Work quality was excellent. Great coordination of trades so the project flowed smoothly to a timely completion. Our concerns/questions always taken seriously and dealt with promptly. Job site and surrounding areas always cleaned up at days end and care was taken not to inflect construction mess on the uninvolved ares of the house. Best was trust that whatever came up it would be handled properly without us being on site.
Areas Of Satisfaction - Highly professional, courteous service made this a very positive experience. When questions came up, everyone was focused on "making it right" and "making the customer happy with the decision".
Areas For Improvement - They didn't! Things have always been explained well, this was our third time using Ridgeline!
Areas Of Satisfaction - The knowledge of how to renovate areas in a cost effective way. Also using quality products.
Areas Of Satisfaction - The quality of the work was out standing and the staff were great to work with.
Additional Comments - I just want to say thanks! We love love love our new kitchen and bath!
Additional Comments - I think the biggest endorsement I can give is that after living in and using both spaces for more than year I wouldn't change a thing. I love everything about both rooms. Both spaces not only function better at their purpose, they are also beautiful to look at. Thanks Guys!
Areas Of Satisfaction - Great about listening to our needs, providing options, and resources to get it done within our budget.
Additional Comments - Miles and Daniel were awesome! We were very happy with the whole experience.
Areas Of Satisfaction - Everyone associated with Ridgeline was conscientious and attentive to detail. They communicated well, listened to our ideas, and effectively scheduled crews as needed. As kitchen renovations go, ours was not huge, but I felt that Ridgeline gave us the same amount of attention and quality workmanship they would have given to a much larger job. Since completing our renovation, Ridgeline has been accessible and has addressed any questions that we have had. I highly recommend them!
Additional Comments - Getting all the details worked out before starting any of the work really helped! I'd heard many horror stories about kitchen renovations, but I'm happy to say things went very smoothly thanks to Ridgeline's planning and teamwork.
Areas Of Satisfaction - Their communications and follow-through were superb. Everything was done as promised.
Areas Of Satisfaction - We are incredibly satisfied with the carpentry work in our kitchen. The work was completed by one guy and he did a fantastic job. In particular, we are very happy with how a false beam which holds our plumbing turned out. It was our biggest worry on how the entire thing came together but it is one of our favorite things about the kitchen and it isn't even a focal point!
Most satisfied that Barry came and took a look at our project himself to be sure that they would be able to do a No. 1 job on our bath. It shows me that they care that the job is done right. They added a special touch by sending us large plush towels after the completion of the job as thank you gif... more
They completed a big project very fast and very clean!
This was the easiest and most amazing process! It was better than I expected. My designer, Patty, was phenomenal! Patty quickly understood what we were try to accomplish, at our next meeting she was up to speed on everything. I have used a lot of designers in the past and the experience was always v... more
Minor repairs to carpet (Karastan rugs) were extremely expensive. Opted not to have the repairs done.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ridgeline Construction, Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys