They're very thorough, they deliver as promised and they also do a really good job settling dispute differences.
The job was performed timely and in a very professional manner, and right on budget.
Areas Of Satisfaction - We used them before and had them do an inside renovation. We used them for the exterior renovation, this time. They are very professional addressing problems and letting us know when they were making changes. They never left us hanging and answered my call. They had great subs and have quality work! We worked with Mike for our interior work and Dave this time for the exterior work and he was really great!
Lead Source - I have recommended them! I would highly recommend them!
Progressive has given us quality and dependable service time and time again. We have never been disappointed with the jobs or workmanship.
We will even use them again!
I was extremely pleased with everything they did on our remodel project. Every employee was professional, courteous, experienced, and competent. I would highly recommend them to anyone for any remodeling projects. When we sat with them to create the final punchlist, they had more items on theirs than we had on ours. I was most pleased by their attention to the smallest details in the finishing work. Nothing even remotely defective would pass their screening. I would be happy to speak with any potential clients in recommending them.
Progressive's process of planning, execution and follow up worked very well for us. The team was professional and courteous and exhitbited real concern for us as people, not just a "project". We highly recommend Progressive Design Build. It's been over a year since the work was completed and we have had just the most minor follows needed--and those were responded to WITHIN HOURS! I can't say enough good things about Progressive.
Outstanding people. I look for Integrity and value, they have both
The quality of the work done by Progressive is outstanding. We could probably have found a lower cost remodeling job but not a better one. Neighbors commented to us regarding the professional conduct of the people here to work on the house. We appreciated the weekly updates and photos showing progress. We are thrilled with everything about our new space and with the flawless execution.
Areas For Improvement - They never fell short of expectations.
Areas Of Satisfaction - We were most pleased with the planning process of our project. There were several issues that popped up during the planning process that essentially made us revise the entire project all together. Each time, Progressive patiently met with us to discuss all of the alternative options that we could do to still accomplish our goals. The extra time that they spent with us during the planning process ensured that we got exactly what we wanted out of the renovation.
Lead Source - We found Progressive by researching remodeling contractors on the internet. Their website was the most professional and extremely informative. It explains the entire construction process from beginning to end. Before we even met with them for the first time we already knew what to expect.
Future Projects - We plan on moving in about 5 years and will most definitely be contacting Progressive for our next home renovation/new construction project.
We are very pleased with the work done by Mike and his crew. Very organized and work hard at maintainingschedules. All of the employees and tradesmen were very good at their job(s). Mike & crew have the proper "Mind Set" to do renovations, which is critical. We would do it all over again !
Areas Of Satisfaction - People and Attitudes.
Lead Source - Saw them doing work in our community.
Areas Of Satisfaction - Overall, it was a very good group in all aspects.
Lead Source - I saw one of their trucks and went to their website. I found out later that friends had used them and were very happy.
Communication - I would put 5 if I could.
Areas Of Satisfaction - Their organization, timeliness and communication.
Lead Source - I heard about them through a friend.
Areas Of Satisfaction - Organization, communication and most of the subcontractors they chose were great.
Lead Source - 5 star publication.
Areas Of Satisfaction - All areas
Lead Source - From a friend.
We met with many other contractors for years leading up to us signing a contract with Progressive. When we met Mike we finally felt safe, we had heard so many horror stories regarding contractors and we took a long time to finally take the leap! Progressive was the best move we made to help our dream house become a reality. Vernon was put in charge of our project and everything went better than we expected. Our project was completed earlier than expected and any concerns or questions were dealt with professionally and quickly. The job site was always so clean and all subs were friendly and professional. We have nothing but wonderful feelings about this experience and feel so grateful we found Progressive Builders.
Areas Of Satisfaction - Vernon was our shining star in this process! So helpful, easy to get along with, professional, enthusiastic, caring and a perfectionist!!
Lead Source - I found them on HOUZZ.
Areas Of Satisfaction - Vernon, the day-to-day project superintendent was very knowledgeable and effectively supervised the work of sub-contractors. We felt like he was our advocate and his oversight ensured that the work was done professionally and to our complete satisfaction. Dave Wherry's interest in customer satisfaction was also very high and his periodic inspection of the project contributed importantly to its quality. Additionally, the project was finished within our budget and we were not constantly besieged by costly "engineering changes".
Lead Source - From friends.
Areas Of Satisfaction - Every part of the project was completed as planned and explained.
Lead Source - Referred from our realtor.
Working with Progressive Builders was a very positive experience--high quality work done on time and on budget. Progressive rebuilt my entire condo which had been severely damaged by water. Their efforts, from the design drawings to execution, were flawless. I considered myself very lucky to have them working on my project. I would proudly recommend them and will certainly use them again when the opportunity arises.
Punchlist - My punchlist was extremely small because the overall project was so well done that I found only a few small items needing attention. These items were handled quickly to my complete satisfaction
Likely To Recommend - Progressive was recommended to me by a friend and I would be proud to recommend them. We were unable to visit the site as we had planned during construction due to a family medical emergency and yet all of our hopes and expectations were fulfilled. They did a superb job. Working with Progressive Builders was a very positive experience--high quality work done on time and on budget. Progressive rebuilt my entire condo which had been severely damaged by water. Their efforts, from the design drawings to execution, were flawless. I considered myself very lucky to have them working on my project. I would proudly recommend them and will certainly use them again when the opportunity arises.
Areas For Improvement - I think we had pretty high expectations and Progressive did not disappoint. Dave and Rob were particularly attentive and responsive. I could not have asked for a better team.
Areas Of Satisfaction - Because we were unable to visit the site during the construction, communications were extremely important to us. Progressive did a very good job keeping us informed of the progress with weekly summaries of what was done and what was to be done the following week, and providing pictures so we could see the progress. We felt we were a real part of the project.
Lead Source - We heard about Progressive from a friend who had used them several times in the past and was using them at the time she made her recommendation to us. We were able to see the work they were doing for her, visit the site and observe first hand the work in progress.
Areas Of Satisfaction - Their integrity, quality, friendliness, and excellent communication added up to completely satisfied clients.
THIS IS A PERFECT EXAMPLE ON HOW TO CONDUCT BUSINESS . A+ FOR FRESHCOAT AND THEIR OWNER ... PAID ATTENCION TO DETAIL... THANKS JJ
Great people. Great communication. The installer and the dispatcher, Alex were awesome. Very good experience overall.
I was supposed to get a certificate for a 25-year roof, and I never got it.
They were six weeks behind schedule. The finished work was just OK. I feel because I was a women, they took advantage of me and over charged for the job. The final straw was the walk through, when all there mistakes were blamed on us. I would not recommend this company.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Progressive Design Build as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys