I had never built a custom home before so was not sure what to expect. The process could not have gone more smoothly. Tommy and all his suppliers made sure we acquired any materials well in advance so that delays caused by the COVID-19 pandemic did not get the project behind schedule. Tommy was at the building site every day and was on top of any issue that came up.
I am not one that takes recommendations lightly. especially something as important as contracting. However, without hesitation I would recommend Tommy for any construction need. In fact, I have recommended....my next door neighbor is using him for their remodel beginning this fall
Phenomenal from start to finish. We entrusted Tommy with the complete renovation of our home and the entire project went smoothly, timely and the finish product is beyond our dreams. We can’t say enough about our experience!
HIGHLY recommend Priester's Custom Contracting! They gave us an amazing experience building our dream home. They made us feel comfortable and confident during the whole process. Everyone warned us that building a house was a big undertaking. It was not. We loved every bit of it, because of Tommy! He was personally available to talk and answer questions at anytime. We cannot say enough good things. Our home is breathtaking. The quality is unbelievable. He has become a family friend.
Communication is everything when building or renovating. You can count on Tommy to let you know every step of the process prior to execution.
Tommy and his team at Priester Custom Contracting could not have been any easier to work with. They finished my project both early and under budget. Tommy was in constant contact with me about where we were in the timeline and kept me informed about any changes. I am so pleased with my renovation and the excellent customer service they provided that I would recommend them to anyone!
Highly recommend. Very professional, enjoyable to work with, expects perfection from the subs. He is there almost everyday to make sure things are done correctly. Tommy Priester is an excellent sounding board for the clients ideas, identifying pros and cons and coming up with ideas of how to accomplish this. And he builds a great quality house.
After much research we chose Priester's Custom Contracting for our kitchen/porch renovation. Tommy was on the job every day, easily reached and was always upfront and honest.He and his wife Shelley are a wonderful team to work with and we highly recommend them to anyone in need of first class service and high quality craftsminship. We are beyond thrilled with the end result and look forward to using Priester's Custom Contracting for future home renovation projects. T.A.M.
Areas For Improvement - In no areas did Priester's Custom Contracting fall short. They are an exceptional company and wonderful people to work with. We look forward to using them on many more projects in our home! I highly recommend them to everyone I can!
We were more than satisfied with the results of our custom home construction project with Priester's Custom Contracting. But, more importantly, we felt that their consistent focus on our home and attention to details surpassed all of our expectations. We would definitely recommend Priester Custom Contracting to anyone considering building their dream home.
Tommy Priester's contracting is absolutely superb. He was on the job everyday, and everyday he would seek feedback from us. He did an elaborate and excellent job with remodeling our kitchen two years ago, and we were very happy with that. With this job he has done equally exceptional work, and we would definitely recommend Priester's Custom Contracting.
We recently relocated to Mount Pleasant, SC from our previous home on Cape Cod. We had found a home that we felt had potential for us, but knew that extensive renovations would be necessary in order to make it "our home". My wife is an experienced Interior Designer and we worked with our architect, Darryl Cobb to develop a plan for the renovation project that suited us and was within our budget. Darryl recommended several contractors to us, but was extremely positive about Priester's and the fit that they would have with this undertaking. We met with all contractors, but found Priester's to be the most responsive and timely in their follow-up, there was no "gamesmanship", just good old professional effort on their part to build a relationship and open the lines of communication....this spoke volumes to us about the treatment that we were likely to receive during the renovation and this turned out to be true. Tommy was on the job everyday throughout the project, often multiple times during the day. He reviewed on a regular basis where we were versus budget and displayed a tremendous sensitivity to the fact that we were living here during the project. He was adamant with his subs that they be equally alert to this fact. At the conclusion of every week, Tommy would ask us both if we were happy with progress and the job he was doing on our behalf....he reached out for any concerns and was always willing to discuss alternative methods to attacking an issue. My wife and I both feel that we have been well and fully served by Tommy and Priester's....we cannot imagine working with anyone else at this time and if we were to undertake another project or build a new home, Priester's Custom Contracting would be our choice without hesitation. It has been an outstanding experience with quality people.
Areas Of Satisfaction - Everything ! We hardly knew they were here.The pride and professionalism that Mr. Priester shows on every stage of our project. From demo to the dazzling finish was a great remodelingexperience. Just look at anything that Priester's Custom Contracting does ...the quality and attention to detail speaks for itself.
I would highly recomend this company. Tommie was professional,on time and on top of all the subcontractors. We had roofing, windows, entrance doors, electrical and a master bath gutted and redone. There was one small glitch regarding the vanity that was out of Tommies control and that was explained to us fully and taken care of quickly.
Likely To Recommend - We are usually uncomfortable recommending businesses or companies to others because it is tough to get consistent, reliable services or products anymore. We were recommended to Priester's through a friend and were comfortable with the friend's recommendation due to our trust in him.. After having worked very closely with the Priester's, day in and day out, remodeling our home from top to bottom, we quickly learned that Priester's offer a rare form of service nowadays. We learned that trust, honesty and quality can still be found in a custom home builder. And we mean, ABSOLUTE total trust, and confidence! If I found a friend struggling with choosing between two builders, I would have no problems with convincing them to use Priester's.
Areas For Improvement - We would have difficuly naming anything. As crazy as it may sound, Mr. Priester worried about each and every detail, more than myself and my husband! And we feel like we are kind of perfectionists ourselves.
Areas Of Satisfaction - Mr. Priester was usually the first on the job site and the last to leave. He educated us when we asked, and provided us with options and choices that worked in with our budget and desires. He never tired of our presence on the job site, he always invited it. We were free to talk to any or all of the subcontractors and ask them questions too. He also welcomed competitive bids from qualified subcontractors of our choosing. However, we usually found that his subcontractors had much better products for much better prices. So to pick one or a few areas that they excelled in would also be as difficult as naming any shortcomings. They did a terrific job for us!!
Additional Comments - Priester's Customer Contracting is professional, respectful, reliable, courteous, and conscious of the homeowners buget. (I could easily put the adjective "very" in front of all of those qualities but it would sound very redundant. ) But most of all they are extremely honest and easy to work with.
Recognized Excellence - We have had wonderful service and response from both Tommy and Shelley Priester.
Communication - Never were we unable to contact Tommy. Usually he was the one first at communication.
Communication - Thomas Priester was at our home every day during construction. He supervised each and every step of our renovation.
Additional Comments - Mr. Priester has excellent organizational skills. We were informed at the beginning of our renovations that it would take a certain amount of time . Mr. Priester finished sooner than the expected time and of course we were delighted. We recommend Mr. Priester highly.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Priester's Custom Contracting as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys