Polk handled my roof job from cradle to grave. Phil provided great customer service from initial estimate to project completion. I would absolutely use Polk again for any contracting needs.
Polk Contracting, Inc. is professional from the beginning to the completion of the project. Tommy Close did a great job!No high pressure salesmanship alternatives were discussed. Our choices were followed though on.
Very good and reliable!
I highly recommend Polk Contracting.
Tommy is excellent on follow up.
Polk Contracting did such a great job with our roof! They were quick and professional. It was amazing how fast everything was cleaned up. I highly recommend using them, you won't be disappointed!
Areas Of Satisfaction - They were quick and clean and the end result was perfect!
Areas Of Satisfaction - I was most satisfied with the professionalism of the company and how they handled the whole process. I wasn't familiar with it and they walked me through everything.
They are number one.
Areas Of Satisfaction - Attention to detail, Roofing Materials of Construction Expertise, on time, and no additional cost.
Areas Of Satisfaction - Friendly Owner and personnel did a great job efficiently.
I have already recommended the company to a friend.
Areas Of Satisfaction - I was most satisfied in terms of Tommy's attitude, communication, follow through and responsiveness. It was a very pleasant experience.
They were very professional and took care of everything for me.
The manager, Tommy, was a very good communicator and stayed on top of things.
Areas Of Satisfaction - The customer-client relationship was excellent.
I was very satisfied.
The total job from begining to end went fine. The crew showed up on time and was courteous. They did the job very well during this virus situation. They kept their distance and wore masks and were professional.
The installation team was fabulous. They came and knew what they were doing. They were very professional. John was courteous and answered all questions. John is an outstanding salesperson!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Polk Contracting, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys