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There are three different styles of homes. They were exactly what we wanted. We could chose from many different configurations of the home. There were different options for flooring, cabinetry, ect. We wanted a basement, and received that option. It's a well planned community, and we like the locati... more
American Windows Industries / Premier Kitchens and Baths were experts at what they were doing. The craftsmanship and timely manor were on point. We were satisfied.
The supervisor Terry Whitford was on top of things, had great communication. Each person they had come in cleaned up like they were never here. They used the lock box and I everything felt secure. I would definitely use them again.
They're the only company that got on the ladder and got on the roof. They spent a lot of time up there.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pittsburgh's Best Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys