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System Pavers did an outstanding job in paving our backyard. We would avoid spending time out there previously but since they did the work, we spend most of our time as a family enjoying our backyard. The completed project has made a world of difference. The work they did is beyond what we could hav... more
I was very happy with the dry out process and the people were incredible to work with, polite, went the extra mile and made it happen quickly.
We were cancelled for snow. They then tried to reschedule us for more than a week after the original schedule. Since we were ready for the original day, that meant my 83 year old mother would have been without any bathroom sinks for more than a week. They reluctantly rescheduled for four days lat... more
After dealing with several window companies, Washington Energy Services followed through and delivered a great product at a fair value. Thanks for improving my home and increasing its value.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Payless Plumbers Woodinville as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys