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This is my second home to use TriStar to remodel. The entire team is a joy to work with, from the project manager, the electrician, the plumber, the painters. They ALL went over and above to get their job done. Communication was incredible. I cannot say enough about the team at TriStar, and I am anx... more
This is my second home that I've had re-roofed with them and they did a great job. They came out on the weekend to give me a quote and to start some of the work. They were very prompt in responding to all of my needs. I was very pleased with their service and I'm very happy with the end result.
ICS worked wonders on a previously botched remodel. I had a contractor in that not only did they not finish, but they did sub par work. ICS came in, gutted everything and started from scratch. The job was done timely and stayed on budget, very rare from my experiences with other contractors. Looking... more
I was very pleased with the professionalism and timeliness of the job.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Paradise Pools & Spas as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys