Areas For Improvement - None
Areas Of Satisfaction - Communication and time
Recognized Excellence - Vinnie
Areas For Improvement - I think they were great in every respect.
Areas Of Satisfaction - General knowledge of every aspect of planning and completing my solar project. Great help in getting me a solar loan.
Current Referrals - Not at this time. If someone asks me about solar panels I will certainly pass on a recommendation to use Orange County Solar.
Recognized Excellence - Vince Curcie was great all through the process
Vince and the crew were fantastic. Really nice people to deal with and spot on with everything they said they would do. We love the new solar system, and extremely glad we went with Orange County Solar! We totally recommend this company and will encourage anyone looking at solar to go with OC Solar.
Areas For Improvement - NONE.
Areas Of Satisfaction - The LOT. From the very first consultation to the day it was fully installed. We love seeing the big minus dollar amounts showing on our electric bill, and we run an electric car too. We are now considering a second electric car with our new found electric surplus!!!
Current Referrals - Not at present, but we are certainly passing on our recommendations to all our friends.
Recognized Excellence - Vincent Curcie is truely a man of his word, and it was a pleasure dealing with him and all his crew!
Great team with terrific crew that installed on time and left the job immaculate. Thanks Vince!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Orange County Solar as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys