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They were extremely professional and they got finished with my project sooner than expected.
We were very impressed with the quality of the work performed and the quality of the people who preformed the work. Peggy did an excellent job with estimating. There were no deviations, and we didn't have to come up with any other money, which is unusual in this market. She was right on target. The... more
Excellent leadership and crew!
They did a great job! I had two Patrick and Ryan. Those guys were so mannerly. They were a great crew that answered all my questions. The crew is the one that sells your company. They are awesome!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Mold Testing & Inspection Charlotte - Mold Removal & Remediation as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys