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My two new front windows are perfect. The match the eight rear windows Nationwide did five years ago. All are operating and weathering just fine!
Katie was excellent to work with and she exceeded all of our expectations!
Thoroughly accommodated my work schedule and came at 7am n order for me to get to work on time. They explained everything thoroughly and did an amazing clean up job!
Neal was very knowledgeable and took the time to explain to us why we cannot use the Nest thermostat. He was unable to install it in our old house, but we understand now exactly why it would not work.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Millennium Custom Homes, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys