Outstanding people and workmanship. Miles Construction was excellent to work with and Dan is actively involved throughout the entire process. I would highly recommend them for any sized deck project.
Update: A small issue developed several months after the construction. I called Dan and the next day, he came out and resolved it.
Areas Of Satisfaction - I was most satisfied with the craftsmanship.
Recognized Excellence - I would like to recognize Dan for his exceptional service.
Additional Comments - An incredible job was done.
Great communication. Great workmanship. Extremely polite and responsive crew.
It was a good experience and we are very pleased with our deck.
Installation Crew - I loved the installers.
Schedule - We never really had a definite schedule. It took longer than I thought it would, but it did not really matter.
Likely To Recommend - I wish that they would have put a sign in my yard, because people did stop by. It was a good experience and we are very pleased with our deck.
Areas For Improvement - They delivered what they promised, so I would have to say that they did not fall short.
Areas Of Satisfaction - I was most satisfied with the professionalism and courtesy of the workers. They responded to any concerns that I had, by listening and acting on them. The two workers were really exceptional.
Current Referrals - My two neighbors talked to the company already.
Recognized Excellence - I would like to recognize John Paul and Mike, the two installers.
Additional Comments - I wish that I had done this a couple of years ago, because my other deck was rotting. They really helped me through the process with choosing materials, by making suggestions. It has been nice walking out on a new deck.
Areas For Improvement - Few full days of work. I think it would have been a better use of time to work full days and the job would have been completed in 31/2 days rather than 7. However, we were told 7 days by the contractor and he was true to his word! This is just an opinion not a complaint!
Areas Of Satisfaction - Dan Miles was very professional, knowledgeable and easy to work with; he kept us informed on a daily basis.His workers (John Paul and Mike) were excellent also!
Current Referrals - I am very happy to recommend Miles Construction to anyone in need of such services.
Recognized Excellence - Dan and all who worked on my deck were excellent
Additional Comments - Five stars*****
Given my negative experience with my service call, I don't think you would like to share my opinion of your company. I'm not sure if it's company policy to have your technicians push the products, but it's not a pleasant experience for your clients.
Working with David is always a pleasure. He's honest, trustworthy and very detailed. He's also very kind to my dogs and child.
Katie at Kieffer's makes my job easy. As a kitchen designer, I NEED an appliance person who is knowledgeable, responsive, and a team player. The appliances that a homeowner picks can make or break a kitchen install. Because I don't spec the appliances, I count on Katie's making sure that they wil... more
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