They have done numerous types of work for us and they have all been outstanding quality on a timely basis!
Excellent job. Enough resources applied and the men were responsible at all times.
Was not happy with communication, or lack thereof. Never got updates on when work would begin, etc. Pricing was OUTRAGEOUS. Had them quote a couple of other projects for me, and they were literally more than double the 2nd highest bidder. I even questioned the PM I was dealing with, giving him an opportunity to revise the bid.
They did a great job when they actually got going. We had several things that delayed everything. We did not get our roof done and house fixed until December and they started in May.
They did an excellent job!
I do not know how to answer that because our experience, in the beginning, was difficult but in the end, I think they did a good job to fix it.
Although our job went a bit awry, I feel that Dave Jensen did a great job following up with our issues and putting a plan in place to correct them.
They were professional and did a quality job. I was happy with it.
They are very professional, reliable, and worked well with my insurance.
McKinnis Inc's work was done well, but there was one mistake that took a couple of weeks for them to come back to fix it. It's all good now, but it would have been nice if it would have been done faster.
Great customer service with attention to detail!
I think they did good quality work.
They provided excellent work, finished on time, and thoroughly cleaned the worksite. They are a good company. Also, they are very professional.
I would recommend the company to others!
McKinnis Inc. did the job very well.
The finished product looked very good once it was done.
We're very happy with both the roofing crew as well as the gutter and downspout crew. In the tiny interaction we had with them, they were very personable and very knowledgeable. We used them previously and used them this time. If we need another roof, we will use them again.
Tim Gibbs was absolutely superb. He knew exactly what he was doing. He was very friendly and the job got done.
I would highly recommend them.
The customer service through a project service manager was exceptional. The employees at McKinnis Inc remained accessible at all times.
McKinnis Inc. employees are overall great to work with.
They are very professional guys and they know their business and their work and they don't short cut.
We hired McKinnis to repair/side the dormers on 3 sides of the house. We asked McKinnis if we should put new gutters on before or after the dormers were done. McKinnis advised us to put the new gutters on before the work was done to the dormers that they have ladders to not touch the new gutters. The work on the dormers were GREAT but the gutters on 3 sides of the house were smashed in. We were Very disappointed in this since we followed McKinnis advise on putting the gutters on before the repair to the dormers.
They have always been very good with any problems we have had whenever we have called them for roofing issues!
They did excellent work and everything is fine.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of McKinnis Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys