Our designer, Erin was fantastic
The whole experience from start to finish and top to bottom was very pleasant. The contractors, excavators, office staff, supervisors and the general manager were all great! I am very satisfied!
Premier Pools made the process of building a pool easy. We were surprised by how smoothly the construction went and how efficient they were. Overall, communication with us through each phase was very good. If we noticed something that wasnâ€™t quite right, they fixed it immediately. The COVID-19 pan... more
System Pavers is not the least expensive contractor out there, but their professionalism with our sales consultant, Nate Gildersleeve and their project manager, Nick Padilla, really helped seal the deal. The crew did an excellent job too. Our greatest concern was not having visible seams but the i... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of McCutcheon Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys