We needed to replace our driveway due to issues of water freezing under the driveway which popped the concrete. We had considered doing pavers but weren't sure who to contact to do the job, then we received a flier in the mail from System Pavers. Before we contacted them one of our neighbors redid... more
Remodeling projects are exciting adventures but the inspiration to start is often impeded by questions like "How will I find a reliable, responsive contractor who I can trust from beginning to end" - and "How does one even begin to wade through all the cabinet/flooring/hardware/appliance choices to... more
They did an excellent job.
They did a great job. I didn't have to worry about anything, except for getting into the pool once it was finished.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of McCutcheon Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys