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Very happy with Kyle's knowledge and design sense. He guided us through the whole process, making our decisions much easier and addressed concerns and offered ideas to really enhance the final outcome of our project.
Done right on time. Helpful staff. Kept area clean. Would hire them again. Would highly recommended
We didn't know that we had hail damage to our roof that was significant enough to warrant an insurance claim and ultimate replacement. Brett just stopped by on a Saturday afternoon when I happened to be outside working and asked if he could take a look, which ended up in filing an insurance claim w... more
Although they were in-touch and the people were great, they didn't always show up with everything they needed to do the job, which delayed things a bit. Otherwise, I am very satisfied.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Lallier Construction, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys