We had siding, gutters, windows, and a patio door installed. All done with high quality materials and craftsmanship. No pressure sales. You have the job done when you are ready. Lake Cook is a great company to work with.
excellent product, quality workmanship, great company
Lake Cook Exteriors was great through the entire project. Even when the paint needed touch up after installation, Nolan made sure the job was complete. We have already received compliments on our doors and we mentioned that it was LCE that did the work.
Time will tell if product (gutter guards) performs as hoped, but from past experience LCE sets good expectations and then over-performs.
I was recommended to Lake Cook by a friend... best advertisement is word of mouth!
The Lake Cook crew did an outstanding job. The workmanship and materials were top notch. Our house looks great.
Absolutely will recommend to everyone!
Lake Cook Exteriors Inc. guide their customer from the beginning to the end! They are professional, knowledgeable, and polite. I would highly recommend them to my family.
Very happy with my sliding glas door!
They were helpful and responsive to my inquries through out the project.
THE BEST PEOPLE TO WORK WITH
Good price, service and follow up
Excellent service with quality installations and fair pricing.
Don and whole team were great to work with:)
This project was easy from start to finish!
They did a great job with everything. They were very clean. Their timeline, quality of work, and their friendliness all met my expectations perfectly.
Lake Cook Exteriors met my expectations.
The salesguy was really good and got back to me as much as I wanted without bothering me.
They met our expectations 100%.
I'd like to recognize the salesguy, Don.
Everything was perfect.
Bill did a great job.
The guy who was out really did a really good job, it was good. He was very nice and I think his name was John.
The sales person was very good about getting back to me and following up. He made sure I knew what was going on.
The installed trim around the windows.
I was the most satisfied with the overall outcome of the job.
They installed siding as well.
The guy that installed the door was excellent. When he came out to measure he asked if he could look behind the trim and found that I had a standard door instead of having to get a custom one. The people in the office answered my questions with no problem and were quick to help.
I was satisfied with the quality of the install and that it was done quickly. They kept me apprised to what was going on if we had questions.
I would like to recognize John, the window installer. He did a great job considering the time of year it was. It was amazing what he could do in time frame allotted. He was very easy to work with.
I've worked with them before and they are consistently excellent, which is why I have chosen to work with them for several projects over the years.
They installed windows for me this time.
I would like to recognize the salesman for his exceptional service.
The guys that came and did the work on the house were amazing, but the language barrier made it a little difficult to communicate.
They exceeded our expectations all the way around.
Gutters, siding, soffits, and fascia.
I was most satisfied with the timeliness of my completion. I thought it would be an all day job but it was completed in three hours.
They installed a big bay window in my home.
Bill Sheets was very helpful and active in keeping up with it, and discussing any concerns I had. They all did a very good job.
They sided the house.
They sided the whole house, there were gutters also. They look good and solid. The gutters seem to be working. There is no rain coming down, they seem to be effective. There is ice damming right by the front, which we thought about calling them about because they put the spout right in front of the first step so when it's melting and freezing at the same time it's creating an ice sheet. Where the water is filling out on the first step became a dangerous situation. I would grade them an A. It's an awkward situation that I wouldn't even include that in the grade part. Overall the whole house was sided really well, there was no garbage. There were a few nails here and there, no gaps. They did a good job.
They replaced windows for me. The whole experience was good, and my sister and brother-in-law and my brother and sister-in-law had their windows replaced. I would grade them an A.
I thought that they did a good installation and they handled their business properly. They did a patio door. I had no complaints down the board.
The workmanship was good. The installers were very professional and polite. It was a front door. Overall, I would give them an A.
I liked the quality of work of Lake Cook Exteriors. It was quick results. We had them come out and they gave us an estimate, did the work, and it was great. They did my gutters. I would give them A+ for the overall work.
They were responsive. They got me a bid promptly and it was competitive. They’re the least expensive one I thought. It was a small job, but I was very happy with the results. I had no complaints and I'd recommend them. If I had more work to do, I would call them back.
I had a fantastic experience with them. They were low priced. They just did gutters for me. I think Lake Cook deserves a grade of A+.
They were very professional and were quick to respond. They did gutters, I would grade them an A+.
They were friendly and professional. They replaced my gutters. I would grade them an A.
They did gutters for me and they're super friendly. I had no complaints and they did good work.
Lake Cook Exteriors was good. They were very professional, and they did a really good job. They did siding and gutters. I would grade them an A+. I would very likely recommend them to a friend.
They fulfilled what they were supposed to do. They were timely and they cleaned up. We're very happy. They did gutter and siding for us. I'll give them an A. We were very happy and pleased with everything.
We had some things that we need for them to come back and look at, and they haven't been very responsive. They replaced our gutters. I would grade the overall experience with a B-.
I had no complaints. They did excellent work. It was a window replacement.
It was pretty good. I liked the people that I deal with and they've done a good job for me before. The only issue that we had was the window that they ordered because it was the wrong size so it took a little longer to get it in but I was OK with the way things worked out. I'd give them an A- because the window had to be reordered but everything was fine.
Lake Cook Exteriors were good. I liked that they did a good job. We had a couple of people come out and give quotes, and their quote was the best. And they did it in a timely manner and did a good job cleaning up. They replaced the gutters for us. I would grade the overall experience with an A. Cleanliness—I have, overtime, been finding some of the brackets from the old shutters. So, they could have done a little bit better job cleaning up all that.
I did not have a good experience with them. We got a front entry door from them with a half glass design but the glass on it was off centered. So, when we reached out to the owner he was not cooperative. He said he could not see it throughout the process. Anything I was unhappy with, he put the blame on me saying I was too picky. Which I don't think I am. I feel certain things, like: when you pay a lot of money you should be taken care of. And if it doesn't get taken care of don't make me feel like it's my fault. Like the situation with the glass he kept saying, I was too picky and he can't see it. So, we came up with a solution to have someone come out to fix it, so I decline because I didn't want to deal with him anymore. I didn't have confidence in the way he handled it. Where you have a product especially a front door, if it's tilted. I would grade them a B-.
It was a good experience, Lake Cook Exteriors just did what they said they were going to do. They did gutters for me. I would grade them an A+.
They replaced our windows. We had a window leak after they installed our windows back in January. We didn't have the window leak until about July, so we called them out to have them take a look at the window and see if they could fix it. They basically came out and assumed I didn't close the window all the way. They sent someone else out, put a piece of tape over the window, and said if it continues to leak then it was an issue with my roof and not the installation itself. So, they had me call the roofer and the agreement we came to was I would pay half because they assumed it was not an issue with the window, but because it happened after the installation, they would meet me halfway. However, when the roofer came out, there was nothing wrong with my roof. He went ahead and took the siding off my house, and they saw it was a problem with the installation. I called Lake Cook Exteriors to say I didn't think it was right that I had to pay because it was a problem with the installation. They offered a warranty on the installation and the windows installed. They didn't honor it, so I had to pay for half this window repair that took five minutes and didn't require any new materials. All they had to do was take off a piece of siding and put the paper barrier over the big panel and all they had to do was put paper over the panel, pop my siding back on, and it was repaired. My window sill is damaged. The paint came off. It was just a really bad experience. I like the windows themselves, but they didn't acknowledge that they took a shortcut when installing the windows. They didn't properly inspect it, and it caused the leak, which I still ended up having to pay to fix. It was an overall bad experience. I'd give them a D. I like the windows but the company, I didn't feel like they were professional. To be honest the owner, when I called him back, he was a little upset with me because I was calling to say it was still leaking. That's why he wouldn't handle it anymore.
Lake Cook Exteriors did gutters and window replacements. It was a good experience, from the beginning to the end. There was no follow-up. Everything is still OK today. I would grade the overall experience with an A.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Lake Cook Exteriors Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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