Needed some new gutters and downspouts to replace my 60 year old ones. Great price, very flexible on design, and they actually managed to come out pretty early and get it knocked out. Would definitely consider them for other exterior work in the future.
Windows installed 4 months ago. Still waiting on screen without hole in it and my calls don’t get returned.
Lake Cook Exteriors is a great company to work with. Don and team do a great job with keeping you informed and performing the work. We had new siding, gutters and soffits installed and the price was reasonable. As luck would have it, about a week after the installation we were hit with a large storm with hail and high winds. A good test of the product and the workmanship as everything is still intact and the new gutters performed flawlessly. The larger downspouts is a definite must have as the smaller ones we had would have never kept up with the amount of water we saw.
So we had a front door with one side lite installed and the process from start to finish was pretty seamless. I choose Lake Cook Exteriors because there quote was really good and it's a small family run and operated company. You truly feel the difference dealing with a company that is run by a husband and wife team along with there son. The installer they use has been installing front doors for this company for over 14 years! I had a bad experience with Lowes trying to get the same door installed and the process took almost a year and never got done. The attention to detail by the installer was impeccable. The follow up or post install process was icing on the cake with the painter coming out and touching up small imperfections. I wish we would of used this company for our slider but hey can't win them all. If you don't at the very least give Lake Cook a chance to bid on your job your only shooting yourself in the foot.
Excellent people to work with.
work was done efficiently and quickly
I will definitely recommend Lake Cook Exteriors to everyone!
Good service and friendly, knowledgeable people
Working with Lake Cook Exteriors was fabulous and we had such an incredible experience. I would recommend them to friends and family any day.
We had siding, gutters, windows, and a patio door installed. All done with high quality materials and craftsmanship. No pressure sales. You have the job done when you are ready. Lake Cook is a great company to work with.
excellent product, quality workmanship, great company
Lake Cook Exteriors was great through the entire project. Even when the paint needed touch up after installation, Nolan made sure the job was complete. We have already received compliments on our doors and we mentioned that it was LCE that did the work.
Time will tell if product (gutter guards) performs as hoped, but from past experience LCE sets good expectations and then over-performs.
Excellent work and great customer service
I was recommended to Lake Cook by a friend... best advertisement is word of mouth!
The Lake Cook crew did an outstanding job. The workmanship and materials were top notch. Our house looks great.
Absolutely will recommend to everyone!
Recognized Excellence - Nolan
Lake Cook Exteriors Inc. guide their customer from the beginning to the end! They are professional, knowledgeable, and polite. I would highly recommend them to my family.
Very happy with my sliding glas door!
They were helpful and responsive to my inquries through out the project.
THE BEST PEOPLE TO WORK WITH
Good price, service and follow up
Excellent service with quality installations and fair pricing.
Recognized Excellence - Don and whole team were great to work with:)
This project was easy from start to finish!
Areas Of Satisfaction - They did a great job with everything. They were very clean. Their timeline, quality of work, and their friendliness all met my expectations perfectly.
Areas Of Satisfaction - Lake Cook Exteriors met my expectations.
Recognized Excellence - The salesguy was really good and got back to me as much as I wanted without bothering me.
Areas Of Satisfaction - They met our expectations 100%.
Recognized Excellence - I'd like to recognize the salesguy, Don.
Areas Of Satisfaction - Everything was perfect.
Line Of Work - Siding
Recognized Excellence - Bill did a great job.
Areas Of Satisfaction - The guy who was out really did a really good job, it was good. He was very nice and I think his name was John.
Areas Of Satisfaction - The sales person was very good about getting back to me and following up. He made sure I knew what was going on.
Line Of Work - The installed trim around the windows.
Areas Of Satisfaction - I was the most satisfied with the overall outcome of the job.
Line Of Work - They installed siding as well.
Recognized Excellence - The guy that installed the door was excellent. When he came out to measure he asked if he could look behind the trim and found that I had a standard door instead of having to get a custom one. The people in the office answered my questions with no problem and were quick to help.
Areas Of Satisfaction - I was satisfied with the quality of the install and that it was done quickly. They kept me apprised to what was going on if we had questions.
Line Of Work - Door installation
Recognized Excellence - I would like to recognize John, the window installer. He did a great job considering the time of year it was. It was amazing what he could do in time frame allotted. He was very easy to work with.
Areas Of Satisfaction - I've worked with them before and they are consistently excellent, which is why I have chosen to work with them for several projects over the years.
Line Of Work - They installed windows for me this time.
Recognized Excellence - I would like to recognize the salesman for his exceptional service.
Areas For Improvement - The guys that came and did the work on the house were amazing, but the language barrier made it a little difficult to communicate.
Areas Of Satisfaction - They exceeded our expectations all the way around.
Line Of Work - Gutters, siding, soffits, and fascia.
Areas Of Satisfaction - I was most satisfied with the timeliness of my completion. I thought it would be an all day job but it was completed in three hours.
Line Of Work - They installed a big bay window in my home.
Recognized Excellence - Bill Sheets was very helpful and active in keeping up with it, and discussing any concerns I had. They all did a very good job.
Line Of Work - They sided the house.
They sided the whole house, there were gutters also. They look good and solid. The gutters seem to be working. There is no rain coming down, they seem to be effective. There is ice damming right by the front, which we thought about calling them about because they put the spout right in front of the first step so when it's melting and freezing at the same time it's creating an ice sheet. Where the water is filling out on the first step became a dangerous situation. I would grade them an A. It's an awkward situation that I wouldn't even include that in the grade part. Overall the whole house was sided really well, there was no garbage. There were a few nails here and there, no gaps. They did a good job.
They replaced windows for me. The whole experience was good, and my sister and brother-in-law and my brother and sister-in-law had their windows replaced. I would grade them an A.
I thought that they did a good installation and they handled their business properly. They did a patio door. I had no complaints down the board.
The workmanship was good. The installers were very professional and polite. It was a front door. Overall, I would give them an A.
I liked the quality of work of Lake Cook Exteriors. It was quick results. We had them come out and they gave us an estimate, did the work, and it was great. They did my gutters. I would give them A+ for the overall work.
They were responsive. They got me a bid promptly and it was competitive. They’re the least expensive one I thought. It was a small job, but I was very happy with the results. I had no complaints and I'd recommend them. If I had more work to do, I would call them back.
I had a fantastic experience with them. They were low priced. They just did gutters for me. I think Lake Cook deserves a grade of A+.
They were very professional and were quick to respond. They did gutters, I would grade them an A+.
They were friendly and professional. They replaced my gutters. I would grade them an A.
They did gutters for me and they're super friendly. I had no complaints and they did good work.
Lake Cook Exteriors was good. They were very professional, and they did a really good job. They did siding and gutters. I would grade them an A+. I would very likely recommend them to a friend.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Lake Cook Exteriors Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys