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They did an excellent job. Very professional and nice staff to work with.
They were very responsive and did a good job!
Kelee signed a contract for 150K...then contacted my Mayor (Employer) to see if there was any Grant monies to support my under insured house rebuild of 255K. Why sign a contract if the rebuild cost 105K over the agreed contract. She never told me that the house would be 255K. Not Recommended.
The installers and quality of work were great; taking 4 or 5 months to get the job done? Not great.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of LSJ Installations as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys