While very highly pleased with the efforts of William Cornelius and Parker (the Sales Guys), very disappointed with the tardy to no response from the assigned Project Manager, who only visited while the roofing project was actually underway and not complete. Before the installers left (none of whom spoke English), I pointed out a vinyl trim section that faces a high roof gable had been removed but not replaced. I need to get this action addressed by somebody. Questions remain as what to do with the extra roofing material left in the yard, and that the large waste trailer is still setting in my driveway 5 days after the fact. I'm a big boy but being ignored to my seeking answers does not sit well.
Well, it is a mixed reaction. The actual roofing work and cleanup of the exterior was done very well the next day after I called about it.
The nice young man that presented the program to me, Brandon, was really nice.
My experience was great. The customer service was great and we had no problems. We are very pleased with the work they did.