Well, it is a mixed reaction. The actual roofing work and cleanup of the exterior was done very well the next day after I called about it.
They don't clean up after themselves
They answered questions very well when asked.
I did not like the sales tactic of starting with a high price then large reductions when I said I was going out for other bids.
They were courteous and cleaned up after themselves. They did a great job, and they were fast.
The work I received was great work and great quality. Thank you, guys, for a job well done.
While very highly pleased with the efforts of William Cornelius and Parker (the Sales Guys), very disappointed with the tardy to no response from the assigned Project Manager, who only visited while the roofing project was actually underway and not complete. Before the installers left (none of whom spoke English), I pointed out a vinyl trim section that faces a high roof gable had been removed but not replaced. I need to get this action addressed by somebody. Questions remain as what to do with the extra roofing material left in the yard, and that the large waste trailer is still setting in my driveway 5 days after the fact. I'm a big boy but being ignored to my seeking answers does not sit well.
I have already recommended them to someone.
They were very nice. When they finished, they cleaned up my yard very well, and it didn't look like anyone had been out there. I was really satisfied.