Kiss Carpet Design Center
Customer feedback report for

Kiss Carpet Design Center

Kiss Carpet Design Center

As a family owned business that opened our doors 34 years ago here in Northern Michigan, we are extremely proud of the relationships we have built over time with our customers and employees, treating all like family. Show more

As a family owned business that opened our doors 34 years ago here in Northern Michigan, we are extremely proud of the relationships we have built over time with our customers and employees, treating all like family.

Our drive is to provide our customers with the product best suited for their needs while staying within their available budget. We aim to go the extra mile and do all we can to fulfill your dreams, nothing less is acceptable. Transparency is key when explaining the benefits and limitations of all products we carry to our customer so that they are wholly informed of exactly what they are selecting.

Emphasizing that installation is equal to, if not more important than the product itself we want to ensure our customers are aware that even the highest quality product is prone to fail and may not be warranted if improperly installed. We warranty our installations fully with the use of certified technicians, and should our customers ever experience a concern with their installation, we remedy the situation to their satisfaction in a prompt and professional manner.

We enjoy educating and sharing our knowledge of the proper maintenance procedures for each selected flooring, allowing our customers the opportunity to thoroughly understand the quality of their investment, regardless of price. We as a company take these measures above and beyond to ensure that our customers can feel as though they are family, experiencing all the benefits that a family owned and operated business has to offer.

We proudly serve all of northern Michigan with locations in Mancelona, Traverse City and Harbor Springs. Be sure to stop by one of our showrooms or visit our website at --Ken Roberts

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Of 555 respondents, 487 left a review
458 of 463 would recommend
No rating
How are reviews verified?

Mark E.

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The experience was great because of the installation crew. They went out of their way to make sure they didn't dirty up my house during the installation. The quality of the work they did installing was great. My neighbor who lives next door was watching them on the outside and he was impressed with... more

Amy M.

Review of Kohler Bathroom Design Service by

· Elkhart Lake

The Kohler Bathroom Design Service transitioned me from a DIY advocate to an assisted design advocate. They gave me ideas I never would have thought of on my own.

Arlene G.

Review of Tundraland Home Improvement by

· Campbellsport

Very happy with our new bathtub and walls. We went with Tundraland because of the removal of the old tub and with a new tub installed.

Breanne G.

Review of Energy Plus Home Improvements by

· Mt. Pleasant

Our job was done on time and done well! Very happy with both the work and the customer service!

What type of flooring could be installed over top of a cork floor that would both protect the cork floor underneath and be durable?

Ken Roberts of Kiss Carpet PRO answered:

Nov 4, 2014
A floating Luxury Vinyl Tile or Plank floor may fit your purpose.  They handle scratching well, are moisture resistant and avialible in a floating installation option.   You would have to be extremely ... read more
Builders - How do you maintain a clean building process? Especially if you have had a rough winter?
May 21, 2014
We always clean up after the job every day. If you leave things go then they build up over time and make a bigger mess. Carpet runners, plastic covering doors, and setting expectations for your employ ... read more

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Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Kiss Carpet Design Center using our impartial third party survey process. To learn more about GuildQuality and our survey process visit

Kiss Carpet Design Center

7152 U.S. 131,
Mancelona, MI (231) 587-9450