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Everything was handled well.
Mike Bongiovanni met with us on numerous occasions to discuss possibilities for residing our house. He was patient, knowledgeable and motivated to insure we were satisfied with the result. The construction team led by Reyes diid excellent work. We received daily updates during the construction an... more
We strongly recommend My Deck LLC . Excellent planning, quality material and solid craftsmanship.
They are very professional installers and completed the work in a timely fashion. They're very professional and were very accommodating. They are friendly and John was extremely knowledgeable about the product.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Kentstruction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys