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I was very satisfied was the service from the beginning to the end. It first started with the call I made to inquire about the gutter guards. The person was very professional made an appointment to my satisfaction. The sale person arrived on time which was inportant to me. He was very informative a... more
They were right on point, respectful, and did clean up all of there mess. I was really shocked and presently surprised. They were courteous between our dog and kids running around. It was a beautiful day to have it done and a positive experience! John also called to double check to make sure things... more
It was so nice to have a technician who gladly answered all my questions and had no problem with me "looking over his shoulder." Larry was wonderful.
I highly recommend Harris Roofing!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Kentstruction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys