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Very keen on quality and craftsmanship .....
I received exceptional service from the technician at my pool, but I as told I would be billed by the technician because he could not find the exact problem. He made a suggestion if what to fix, but he could not verify that it would fix the problem. He encouraged me to find a spare part on my own in... more
We painted some walls and some old oak cabinets. Jerry was clear about what was possible with the cabinets, and he delivered on his promises. We're very satisfied with the new look and happy they kept to their schedule.
They did a good job.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Jovanovich Contracting as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys