Quality work, the crews were on time and were very pleasant to work with, and we are very extremely satisfied with the work, and I have already recommended him to someone!
John Griffiths did an AMAZING job refinishing my hardwood floors!! But, in all fairness I knew they would before I hired them. I had seen numerous JGHF projects installed over the years and each one of them was so beautifully crafted. They are talented, professional and easy to work with... highly recommend!
The staff at John Griffiths Hardwood Flooring always exceeds our expectations. They are extremely knowledgable and work with our team to review extensive renovation and restoration projects early on to identify any potential issues as a team. I would highly recommend their company for all of your hardwood flooring needs. Ryan Magee, Magee Ratcliff Construction, LLC
Being a high end residential builder, we expect the best quality and workmanship available and we get that with John Griffiths Hardwood Flooring consistently.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of John Griffiths Hardwood Flooring as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys