This was our 7th kitchen project in more than 40 years of marriage so we can be pretty particular. Michael and Amanda could not have been better partners. The kitchen is beautiful and the floor plan fits the space perfectly. It's a cook's kitchen!
We had a wonderful experience with the Jacob Evans team of workers and designers. They have even included our kitchen on their website as it turned out so lovely. We would definitely recommend them to others.
Areas Of Satisfaction - Michael is creative and really understood what we wanted achieve. He provided excellence guidance and we are thrilled with our kitchen!
We were extremely pleased with the quality and it was a really good experience.
Mike Bonato of Jacob Evans was wonderful to work with. He went out of his way to help me with choosing paint colors, hardwood floor colors, a new fireplace - things that had nothing to do with my kitchen. I felt as though he constantly went out of his way for me. I HIGHLY RECOMMEND JACOB EVANS FOR home remodeling!none
Areas Of Satisfaction - Everything was perfect!
Amanda, our designer, was skilled at concepts and coordination of services. Her attention to detail over the course of the project was professional. The installer, Tim, was excellent. We are completely satisfied with the project results.
They are very clean.
Excellent to do business with, friendly and high quality.
Everyone involved was very professional and friendly to work with. We have absolutely no complaints. We are completely satisfied.
I will be using them for other projects going forward! They were professional and did a great job.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Jacob Evans Kitchen & Bath as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys