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Window Nation was professional. They did a superb job. The installers were great. It was a fantastic experience.
They were absolutely fabulous. I am very happy! The installation was awesome and the crew was awesome. It was a great experience.
The installation crew was professional and showed me how the windows work. After the crew left they came all the way back to help me figure out how something worked. Someone in the office followed up with me also. Definitely a good experience
The Gutters look great. The crew did a wonderful job of cleaning up after the job was finished. We are very satisfied.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of JAG Housing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys