I encourage doing a full investigation of what's involved when installing a solar system, especially when you have an older home.

Many issues getting the system installed, poor communication, and they misled me about the availability of rebates. The final installation is much bigger than it needs to be, taking up all available wall space in my garage. All the boxes they mounted on the wall are mostly empty and the installation, if done well, could have taken up a lot less space. The performance of the installed system is less than they led me to expect and the controls available through their app do not provide sufficient ability to configure and control the system to improve performance. Their support has not been helpful.

Work was done but I was kept in dark
and it took much longer than expected.

Ive had issues that haven't been resolved. Too much turn over. May project was handed off several times. Two palates of tile still sit in my circle.

They are promising too many things, but they haven't completed anything they said they would.

They did a good job and provided quality services. I called them back, and they came back on time.

NOT in a million years!!!!

They stalled on making payments to the various entities they were required to pay thus delaying our project completion

Infinity Energy lied to me. They told me that I would receive a specific refund on my taxes, which was a lie. Now I have this bill that I have to pay due to their dishonesty.

I am satisfied with the solar panels, and I like them.

The problem I have is more with Sunnova. Their contracts are misleading, and they do not give the whole truth upfront.

The main thing I liked was the pricing

Did not follow directions, completely altered. The look of my house, the insulation is also falling apart. It’s only getting worse, and I have brought. Enphase in on the loop and they are not very happy that their installers pissed off their customers. You guys do represent them.

It was a professional install.

I'm very satisfied

Every time that I have contact customer service they have been very responsive

I was misinformed about solar at the time of the consult. I feel I was very misinformed.

Infinity Energy was very good at putting everything together quickly.

Their engineers and techs are outstanding, considerate to property, polite, clean, in uniform. Professional all the way across.

Fine installation, and electricians communicated with me the work required for a good experience!

I am very happy with Infinity Energy so far. I still have not seen a change in my electric bill, but I am hopeful that I will.

The delays are excessive.

I haven't had any problems.

Infinity was un professional and were not good installers.

I had a bad experience, and it took a long time to get installed. They had to come 3–4 times because of miscommunication and lack of preparedness. I am still being charged for the solar panel and getting high electricity bills at the same time.