Have you had work done by Hi-Tech Institute? Let everyone know about your experience by leaving a review!Leave review
The final product looks great. However, the process and headache of getting the final product planned, scheduled, and completed was miserable. Lots of delays, excuses, canceled appointments, canceled walk throughs, late arrivals, internal communication issues. Lots of pushing on our end to get an... more
Jenkins had some internal problems unrelated to our job. They were candid about this and eventually got the work done. It took longer than I think either of us expected, but they did not leave us hanging and were communicative throughout the project.
Donâ€™t use Jenkins theyâ€™re difficult to deal with and deliver a very poor quality repair.
Zak and his crew did a great job on my roof. There were no issues setting up and getting it done. I recommend DHI Roofing!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Hi-Tech Institute as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys