Top notch quality, integrity, and service.
Hawthorn was a pleasure to work with from start to finish and helped us to stay on budget along the way. Communication was excellent and the quality of their work is high. Any issues that came up during the process were treated as a high priority and were dealt with quickly and effectively. We would work with them again should a future project arise.
The team at Hawthorn Builders helped us to create an elegant design for our fireplace mantel and surround in our 100 year old home. They matched our existing woodwork and blended the old and the new beautifully. We were especially impressed by the professionalism and responsiveness of our project manager Adam. We are happy to recommend Hawthorn Builders to any home owners that are looking for detailed, high quality renovation.
Mark and Lauren and Jess were great to work with.
I already have, recommended them.
I was most satisfied with their communication, timeliness, design of the project, and their craftsmanship.
Overall, it was a great experience. I would not hesitate to recommend them to a friend.
The whole experience of building a house--from knocking down the pre-existing house to building the new house, exceeded my expectations due to the way that Hawthorn guides the homeowner along in the process. I had 24/7 access to Jess, Lauren, Mark and all of the other subcontractors through Basecamp and always felt that I received personalized responses in a VERY timely manner. I honestly cannot say enough about how wonderful our experience was and I would be happy to talk about this further at any time!
Loved BasecampLoved the ability to pick things out onlineLoved the access to Jess and Lauren and appreciated their expertise, help, and accessLoved the way we had a POINT PERSON--for our project and that we could get all of our questions answered quickly and any unexpected issues resolved promptly.
The house is beautiful, and the work that Jess and Lauren put into helping us make it our house through their design skills was amazing. Having them to be a part of the process was incredibly helpful and made the entire project easier and with a better outcome than if we were trying to do it on our own.
Mat Roth is fantastic. He got things done.
Design and workmanship are excellent, stayed on budget and was pretty close to on-schedule.
We had a great experience with Hawthorn. We love our house and the process was quite painless. They have been great about following up on problems since the completion of the project. Having designers built into the process was great. Would highly recommend.
Working with designers. Working with Adam after the project was complete. The overall product was excellent.
The expertise, attention to detail, communication and overall client support.
Rite Window provides an excellent service...from intial questions to installation. They are a professional crew who showed up on time, did an excellent job, and kept the jobsite clean. They even took away the old window, and once they were done, I didn't have to do a thing!I would highly recommend... more
This is our second home which we have used GF Sprague for. They are very clear and thorough determining what the problem is and how to fix it. They have prompt, courteous and have good follow through.
The salesperson was very professional and convincing. The job was good and done fast.
Beantown Home Improvements were excellent in all regards. We interviewed 5 different roofers and Beantown was the most professional and showed up on time.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Hawthorn Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys