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The salesperson was very friendly and made you feel very comfortable (like your neighbor). The only thing is that he promised delivery of an incentive but that never happened once the sale was made. However, we are totally happy with the project.
We went into this project with a "too good to be true" attitude. After researching the company and Jeremy, we found only positive reviews and information. All information was straight forward; There was no hidden agenda on costs. Jeremy was knowledgeable and fun to work with.
A-1 construction's management and staff were both very professional and they knew what they were doing.
We are thrilled with the design. The whole experience exceeded our expectations. We can't wait to remodel and actually implement the design!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Hanna Plumbing & Heating Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys