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Fantastic Job! The house looks so nice that it should be on a brochure. The crew was extremely professional and completed the job in just one week! Plus I have the peace of knowing we will never have to paint again. RhinoShield definitely increased the value of our home!
Steve and Tova were fantastic to work with from day 1. It was clear from the website that Steve is an expert and has his own high standards...and we felt that expertise throughout the project. Tova was enthusiastic about helping us with all the design aspects and took the extra time to help us pic... more
Customer service was top notch. We are excited to green!
I have a small bathroom and it needs to be redone with handi-capped and elderly access in mind. Kohler's original bathroom design, did not meet my needs. After I received my design package, they contacted me, as a follow-up, to make sure I was satisfied with my design. After chatting a bit about... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Handyman John Home Improvements as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys