We have been very pleased with the roofing and siding work performed last year
HVE built our deck. We would recommend them to anyone looking to have work done. They were very professional, efficient and did a wonderful job on our project. Their pricing was very competitive, and we had an all around great experience with everyone involved in project. Rick was great to work with. Dick and Joanie Keilen
100% would recommend and have already used them again on another project. Thank you HVE for quality, great prices, awesome staff and making home improved bearable
Rick and his crew worked tirelessly to do a magnificent job on replacing our wooden deck with a beautiful composite. They ran into unforeseen challenges in the structure of our prior deck and made modifications to ensure it was a quality installation on time. Update: The deck still looks gorgeous and survived the 2 winters well. There are no issues with the composite or the beautiful steel cable rails. The quality of Rick's team is unmatched and we will only use them for the home addition we are planning this year.
We we're very pleased with the quality of both workmanship and communication for our project.
Friendly, informative, and did a good job with the finish and trim work. Be prepared to clean-up after them and/or cover things before they arrive. Also clearly communicate your expectations and your wants.
Additional Comments - So so happy with all aspects of our work done with HVE... Scott was great to work with... very professional but also fun to deal with. I highly recommend HVE!
Very professional through out the project. Would definitely recommend them for achieving a quality design and installation at a fair price.
I can not express how happy my wife and I are with the work that Rick, his foreman, Tim and the entire crew of HVE did for us. They encountered a small issue, but collaborated and came up with a fantastic solution. They communicated with my wife and i each day as to what they were able to accomplish and what to expect the next day. The work site was cleaned at the end of each work day, they stayed within our budget and worked with us to ensure we were able to do that. We are extremely pleased and would highly recommend Rick and HVe to anyone.
First of all, this rating is from Jackie L. of Galesburg, MI.
Problem Resolution - Absolutely no problems
Areas For Improvement - There was no issue with them falling short anything. It was just was true they exceeded my expectations.
Recognized Excellence - The whole crew is amazing.
We were very happy with them, and we've been very happy with everyone HVE has sent out here.
Likely To Recommend - We were very happy with them, and we've been very happy with everyone HVE has sent out here.
Areas Of Satisfaction - I was most satisfied in that they were really nice people. They were good talkers, and they were very polite. They were clean, and they made good conversation.
I very rarely respond to these reviews but in this case HVE service and response to any issues is fantastic. From start to finish the whole company is great, I would not hesitate to recommend HVE. Patrick C.
Areas For Improvement - None
Areas Of Satisfaction - Quality of work and quality of people.
Recognized Excellence - All their are held to high standard and they deliver.
HVE has done three major projects for me. I've recommended them to a friend, who is also pleased with their work. The work site was left clean at the end of every day; no time was wasted; jobs were well done and look great.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of HVE inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys