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I've come to expect that my experience with contractors is going to be negative. I couldn't be more wrong about Fresh Coat of West Chester. They were recommended by a friend. They lived up to his recommendation. Chris is extremely detailed about everything and clearly communicates with you. He... more
The value wasn't quite good but the maintenance of the product was good. It was acceptable to us. It is a good system. Easy to clean and no harmful chemicals.
Joel was most helpful most courteous salesperson. He was marvelous in helping me and he was very understanding.
We've now hired them three times. One of my golf buddies told us about them after they did their custom deck, so we tried them out in a guest room. Since then they've been our go to painter. They help me knock out the honey do list. The quality of the work is second to none. They are timely, clean,... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of GuyCo Homes & Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys