This was a top notch company to work with. I also think you pay a premium for it but to us it was worth it. Most of the workers were very conscientious about quality of work, interruptions, delays, intrusions, garbage, etc.
We have been very pleased with our whole experience. The work was consistent and we really appreciated the contact from the management as to progress and what was going to be done. They kept us very well updated pretty much on a day-to-day basis.
We’ve had such a great experience with them, they are now doing a 4th project for us! Lisa C. Has a great eye for detail and knows exactly what we want. If you give her an idea, she will make it come to fruition.
The Gridley Company put together a design and execution of a home that is a joy to have. They are caring to all the small details that truly make the difference in my daily life I call home! Thank You!
Cynthia has been terrific in listening to our ideas and dream of what we hope to have in our kitchen design. She kept us always in the know of what would be good or bad and she helped us navigate through things in a kitchen I would have missed over. Our home has a difficult layout, with too much open space, but Cynthia designed a home that has privacy and is beautifully comfortable.
Gemma is the best! Talented, inventive, organized and a great conmunicator!
I highly recommend Gridley Company for design and remodeling needs. Your needs and requests are so thoughtfully considered and integrated into the design and timing. The team makes you feel like you are their only client by completely focusing on you during your appointments. From the first meeting and through all the design meetings, we felt very listened to. So much so that new designs/suggestions we didn't even think of were introduced to us and will provide specially curated features to our home. I trust Gridley completely as their business is organized and incredibly efficient. There is a huge benefit to having them take care of all of the logistics and construction needs - huge time savers, and you know it will all be done 100% correctly.
I so appreciate all the time Gemma spent with us. Her patience, thoroughness, and just amazing design sense made this such an enjoyable experience. She's an incredible partner in helping you transform your thoughts into a special home. I can't wait to see it all come to life.
I have just finished the design stage of my project and my designer was extremely helpful in providing design options in all areas including layout, materials, and finishes.
This was our third “remodel” experience with Gridley Company. For the most part the project went as planned. As with any major remodel, there were a few bumps along the way, but overall I am extremely satisfied with the results.
I love the Gridley team! They treated our project like they were building their own addition. When it was done, they felt like family.
Gridley surpassed our expectations in every aspect of our master suite remodel. We feel like we are in a 5 star hotel EVERY NIGHT! Phase 2 is starting in July and phases 3 and 4 are next, all with Gridley.
It was incredibly helpful to have Gemma curate all of the options to simplify the selection process.
It was very helpful to walk through the scope of work. Once walking through it with Gemma, the written scope of work was more clear.
We're getting started soon on the construction aspect of the project. Just keep doing what you're doing!
Thank you Gemma for all of your patience though the design process!
From beginning of the project to the end it has been a wonderful experience. All my dreams came through in my remodel and the expertise and quality of work outstanding. Will hire The Gridley Company in a heart beat again.
Better vetting of PG&E requirements
4th project with Gridley Company. All came out to our complete satisfaction.
Jeremy was very good.
The direct Gridley employees have been extremely competent, reliable, and friendly. The project manager kept in constant touch with us throughout the course of the project -- in person, on the phone, or via email. As would be expected, there were a few changes that needed to be addressed along the way; the Gridley team got together to discuss the larger issues and consistently responded with effective solutions. We're nearly finished with our remodeling project at this point, and are more than satisfied with the overall workmanship. We are confident that, should the need arise, we will be afforded the same high level of support even after the workers have left. We are very happy that we chose Gridley -- two enthusiastic thumbs up!
They did what they said they would do in the time they said they would do it.
I can't say enough about them, we've never done a remodel before, and this was not bad at all. They were wonderful, everyone who came in was absolutely wonderful. In fact, we quite frankly enjoyed having them around, they were great.
It was a really really good positive experience and I love all the work.
They are excellent.
All of their recommended products were more than our expectations.
They took care of everything from start to finish. I was very please with their professionalism. Their staff was great. The designer (Sally) helped us immensely by helping us design the area. In essence I was very much satisfied.
They were very professional. One of the areas they take pride is it that they would make sure everything was clean before they left.
In our master bath the fan that picks up moisture is not working. Jeff (the project manager) kept us informed, let us know options; he was committed to quality. He was a delight.
I really appreciated everything they did. Compared to other projects in the neighborhood I am really happy.
We are very happy with the whole job.
I was very happy with the whole job and the whole process. The kitchen is beautiful. I like the Gridley Company because they were able to do everything. It was a very simple process.
It has been a year and a half since they finished the job and it has still been perfect.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Gridley Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys