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The project manager and the contractor exceeded every expectation of what we envisioned to have done!
I was extremely satisfied with both the customer service I received and the quality of work. I would not call any gutter service but Brothers.
Erin was helpful during and even after the design process. Helped us pick us our limits and ended up with a gorgeous bathroom in the end that looks like it belongs in magazines!
System Pavers did a fantastic job of extending our driveway. With the kids starting to drive we needed more room for the additional cars but we had to get rid of the pretty shrubs. Their work replaced pretty shrubs with nice pavers and now our curb appeal a few notches higher. Thank you, Andrew and... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Granite Transformations Seattle as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys