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Jonathan and Paul were amazing! They worked so hard to make sure all our questions and concerns were answered and we were comfortable throughout this huge project. The project went faster then expected, which is always a nice surprise. The crews were great. We couldn't be more pleased with the end... more
The one thing that is impressing me the most is that even though the job is complete, I am still having some issues and they are helping me with that. I went with them because apparently squirrels don't chew on the boards but they did anyways. They came back out a few weeks after everything was fini... more
Jenkins Restorations is an outstanding company. Great personnel.
Fresh Coat Painters of West Austin did a fantastic job on our "new to us" home. It needed some updating with fresh paint. They were very responsive, helpful w/ color choices and our house looks great!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Genie Bath Systems as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys