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Fresh Coat did a great job. This is my second experience with Fresh Coat and I will definitely use them again for all my interior and exterior painting needs.
Everyone was professional and courteous.
Starlight did their research and discovered what people need as far as function, and they followed through in that regard.
Their were a few communications issues between the salesperson and the project supervisor..The project start date was delayed not due to weather, but poor communication to me and the workers. These are issues that could be mitigated by additional training of the sales force and project supervisors.... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Garage Door Repair Plano, Dallas as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys