They were responsive from the beginning, clean, and quick.
I am very satisfied.
Beautiful Job! Easy to work with, quick response, very friendly and professional staff!
They showed up on time and did quality work.
Started when they said they would and finished in two days. Unbelievable!!
Easy to work with
They did a great job; they cleaned up their mess; they are professional.
they did a wonderful job.
They were very honest and did a great job.
Frederic Roofing was very honest and very friendly.
They were easy to deal with and professionally run.
Fredrick Roofing is reliable and responsive.They were our first and only choice when we had to have hail damage repair.
Frederic responded quickly to our service request.
Had a great experience from first to last from Gene Frederic ‘s bid , to the lovely people in the office , to the crew , to Jerry who came out to inspect and went the extra mile . Thank you !
Frederick Roofing's work was excellent.
The work was quality and completed on time. Working with Bob Frederick was a pleasure and I would recommend their company to others.
I expected a high quality job, and I was completely satisfied.
They were great!
They were timely, very professional, and had stellar communication. They checked in at the beginning to make sure of everything and then again at the end to verify that we were satisfied and that the job was done right.
They were professional and courteous.
Communication was poor. Never met anyone other than the sales person. Never met project manager at any point. Nobody spoke English on job site so I could not talk to anybody. They came two days after to install chimney flashing but nobody told me that. The roofing job itself was done via a third party roofer. Clean up was not satisfactory. Ledt dumpster in driveway two days after completion.
I was very please with the professional manner Frederic completed the job. They made suggestions for upgrades. One I took and the other I did not, but never felt I was being 'sold'.
Frederic Roofing is high quality. They have a top notch office staff and workers.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Frederic Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys