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The Brothers and staff were excellent and everything looks great. The only negative things were I did not have good luck with the electrician they recommended as he never showed after we had an appointment to install my heating cable. Also with the amount of pollen we had this year it clogged the... more
I must state that I have used AJ Perri 2 years ago because I was 110% satisfied. Of all the service people, I had the same one who performed just a professional as before. I had a kitchen sink faucet problem and was explained many options. The faucet was replaced and it was done at the appointed... more
The quote for the job was prepared and shared with me in just two days. The work was done carefully and efficiently. The price was very reasonable and the workmanship was fantastic.
They are very professional installers and completed the work in a timely fashion. They're very professional and were very accommodating. They are friendly and John was extremely knowledgeable about the product.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Fragoletti Builders, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys