Forest Glen did a great job replacing my deck and adding a beautiful screened-in porch to my house. High quality construction and very easy to work. Would highly recommend.
Working with Forest Glen, the foreman, Joe, was very easy to work with, was very prompt, and communicated very well.
Areas Of Satisfaction - The work they did and the subcontractors they used. They were all very professional, courteous, and on time.
Areas Of Satisfaction - Quality of workmanship, cleanliness,adherence to condo rules, good design.
Communication - I would give them a 5 if I could.
Areas Of Satisfaction - I was most satisfied with our manager, Joe, because he was spectacular.
Forest Glen has completed 4 sizable projects for me over the last decade. They are excellent at what they do and that is why I keep coming back. 5 stars to Forest Glen!
Areas Of Satisfaction - Quality of materials and construction, expertise and creativity to solve problems were most satisfactory. A pleasure to deal with everyone from quoting through carpenters!
Additional Comments - I highly recommend Forest Glen!
Forest Glen was a great partner in our home addition. From design to construction they worked with us to meet our needs. Although challenges arose along the process (to be expected), we worked through it together and in the end we have a great new addition to our home.
Areas Of Satisfaction - The design phase had some hiccups, but once construction got started Joe and his crew were fabulous. Great communication and follow through on items discussed. Overall quality of craftsmanship/work has been tremendous.
Additional Comments - Thank you to Tom R, Emily, and Joe for a great experience!!!
Forest Glen Construction Co was fantastic, professional, and surpassed my expectations.
Areas Of Satisfaction - I was most satisfied with the speed in which they worked, the accuracy, and attention to detail.
Areas Of Satisfaction - I was most satisfied with the personal care offered to us by the architect.
I was impressed with Forest Glen from beginning to end. They are fair, honest, knowledgeable, kind, and do amazing work. I will use Forest Glen for my future projects.
Areas Of Satisfaction - Stuck to our budget and finished ahead of schedule. They are trustworthy and very responsive to all questions and needs.
We had a great experience working with Forest Glen Construction on our recent kitchen remodel. We were always kept informed throughout our project. Our project manager, Joe Rothing was wonderful to work with. Every time we called or emailed, he answered or called us back right away and always offered good information in order to help us make informed decisions throughout the project. The work is beautiful and we are pleased with the end result. We would definitely use FG again!
Areas Of Satisfaction - The best part of it all was the project manager Joe. He did a phenomenal job, answered all our questions, made sure everything was done to our satisfaction and done correctly.
Forest Glen Construction recently did a complete renovation of my mudroom. They were professional, organized, clean, and the workmanship was second to none. I am thrilled with the final product and would whole heartedly recommend Forest Glen Construction to anyone looking to renovate or build.
Areas Of Satisfaction - The workmanship. Every aspect from carpentry to flooring installation met or exceeded expectations.
Have already recommended them to several friends. Very happy with their work!
Expertise - Clearly they had lots of expertise dealing with remodeling of old homes.
Schedule - They were very transparent about timing and worked as diligently as they could to have the project wrap up on time. In fact, it wrapped quicker than anticipated, which was wonderful!
Construction Quality - The workmanship and materials are of excellent quality.
Additional Comments - I was thrilled working with Tom and Joe. I felt that they understood our intentions (modifying an old house in a way that didn't disrupt the integrity/feel of the house) and their communication was excellent. I loved working with Joe on a day-to-day basis. He is excellent at what he does!
The staff is very easy to work with.
Areas Of Satisfaction - The president of the company, Tom, was great to work with and I felt very much at ease while working with him. His Project Manager, Joe, was amazing and was right there whenever I needed him.
Working with Tom and Joe made this project a successful experience. Adjustments and insightful recommendations were made to address unforeseen issues in a timely manner. Will continue to go to Forest Glen Construction for any home improvement needs.
Forest Glen was fantastic. We would definitely use them again.
Areas Of Satisfaction - I was satisfied with the end result. Specifically, the end of the project because the quality was great and it was built exactly how I envisioned for the space.
Areas Of Satisfaction - The workman did a good job & personally & professionally responsive to our desires. The job started early & was completed ahead of schedule. Vern & his partner willingly completed several extra tasks above & beyond their contractual responsibility..
Additional Comments - Both Tom and Joe were good at asking questions to understand the "need" rather than just my "want", thus proposing and executing the best possible solution. Both are very personable, reachable, and responsive.
Additional Comments - I hear family and neighbors bemoaning their contractors, and feel very lucky we found Forest Glen. I would do it again in a flash!
Areas Of Satisfaction - I was most satisfied with Joe. He did a great job keeping us on the loop of things. He gave good suggestions and advice along the way.
Areas Of Satisfaction - There was an extremely high quality of craftsmanship and an ability to coordinate subs while getting excellent and timely results. That was very appreciated. They also worked though unexpected snags fairly and with an eye for safety and proper completion of the job. They were very willing to correct deviations from the plan as well as requests for minor modifications. Things sometimes need alterations once they go from concept to reality and Forest Glen was accommodating in this respect.
Areas For Improvement - We were completely satisfied with our experience with Forest Glen. As a matter of fact, it exceeded our expectations in many ways.
Areas Of Satisfaction - I could not believe how professional and skilled the people were that renovated our home. I was impressed every day at how hard they worked and their knowledge level. I was also thrilled with Joe Rothing, he is a master of organizing every crew and keeping to a timeline.
Additional Comments - Forest Glen is a first class company. I never had any doubts through the entire process. I knew in the end, I would love our new home.
Areas For Improvement - Overall I very much liked the experience. We had one error due to a misreading of the plans; however Forest Glen immediately got to work on it and solved it to our satisfaction.
Areas Of Satisfaction - Very personable and straightforward; no tricks or misrepresentations and they will work with you to meet your project's functional and budget goals.
Areas Of Satisfaction - They did a fantastic job and I would recommend them. I though the project manager was exceptional. The carpentry team was fantastic and sincere. They were professional and very timely. They finished ahead of schedule.
Areas Of Satisfaction - Forest Glen is extremely trustworthy. Joe Rothing is exceptional and very professional. I've recommended Forest Glen to four people and speak very highly of our experience. We would certainly use the company again.
Areas Of Satisfaction - The quality of the work and the creativity of the design was fantastic.
Areas Of Satisfaction - I was most satisfied with their knowledge, professionalism, most all the contractors were very neat and clean. They were also very pleasant to have early in the morning. I thought that Tom did very well and that it was great that he came with a computer generated simulation of the view that we would have within the completed home.
Areas Of Satisfaction - I was satisfied when they surpassed the schedule. They were very responsive to our needs and in directing us. They pointed us in the right direction when we needed to pick things out and we were very satisfied with the choices.
Areas Of Satisfaction - The craftsmanship and detail. For example, moldings and walls were all very well done. Follow up on details like HVAC and electrical were well executed.
Areas For Improvement - None. I was perfectly satisfied.
Areas Of Satisfaction - Professional, and work completed in a timely fashion.
Areas Of Satisfaction - They did a professional job with the project.
Areas Of Satisfaction - I am satisfied with the quality of the work.
Areas Of Satisfaction - I was most satisfied with their ideas. I thought I knew what I wanted, but then they gave me a lot of great ideas. Their ideas enhanced my project.
Areas Of Satisfaction - Their professionalism.
Lead Source - A friend used them previously and sang their praises.
Areas Of Satisfaction - I liked all the people. They had great workers.
Areas Of Satisfaction - We have used Forest Glen on 3 different projects (master bedroom/bath addition, kitchen renovation and front porch addition) and have been very happy each time. Tom Reidy (the owner) each time translated our hopes into an affordable and beautiful result. We appreciate the quality of the workmanship, the ease of communication with Joe (the project manager) and Tom, and the keeping within expected costs. We also have asked Forest Glen for recommendations when we have needed unrelated repairs to our home and have had great results with their referrals.
Additional Comments - A very fine Company.Probably one of the best out there!
Excellent - 5 Stars
Areas Of Satisfaction - The experience and friendliness of the employees and sub contractors was tremendous.Great group of guys!
Additional Comments - I left town for 3 months while the construction work was completed in my absence. I was advised of thestatus of the project at all times and promptly informed of any additional work that was required or suggested. I do not know of any other Company that I would have felt comfortable enough with to leave my home completely in their hands. Came home 3 months later to a completely new home and absolutely LOVE the final results!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Forest Glen Construction Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys