Finecraft Overall Performance

Finecraft Overall Performance - They are very open about communication but also know when to reach out to the architect if there are any problems and catch them in advance.

Finecraft Overall Performance

Finecraft Overall Performance - Staff and subcontractors are very knowledgeable with only a few poignant questions typically.

Areas For Improvement

Areas For Improvement - They have been great across the board

The work is not yet completed, I will be happy to reassess once it is done.

Areas Of Satisfaction

Areas Of Satisfaction - overall quality and work ethic

I am always happy to work with Finecraft. They provide quality work at a reasonable cost.

Areas Of Satisfaction

Areas Of Satisfaction - Level of detail and adhering to the architectural plans.

Overall the team has been outstanding. Really appreciate the professionalism and friendly and flexibility of the team.

We were set to hire another contractor when we met George Papaheriklis of Finecraft Contractors, Inc. Not having any experience remodeling or hiring contractors and after hearing some of our friends’ experiences we were very weary and nervous about the whole process. George’s openness, demeanor and patience answering all of our questions and concerns put us at ease in no time. Needless to say, after just a few minutes we knew we have found our contractor. The experience overall was great and the end result fantastic. It was not without its ups and downs, but during the process George and the Finecarft’s crew were very patient, diligent and most of all professional. They addressed all of our requests and made sure we were completely satisfied with the end work; not an easy feat when dealing with a self-professed perfectionist. An inch to the left or to the right was not an issue; they worked very hard to make us happy. George was very hands-on throughout our project and was available anytime there was a question or concern. He was very candid and willing to explain things to us both regarding the scope of work and the costs involved, especially on those pesky change orders (our own requests). Because of his background in architecture, George offered suggestions and made changes that made things just right, going so far as to doing things just because they will look better, no change orders. We were living in the house while the renovation/addition was going on. Finecraft not only provided us with a temporary kitchen, complete with a sink and running water, while they did the work, but they were very accommodating to our needs and timing, made sure everything was clean at the end of the day and took every possible precaution to avoid dust and debris coming into our living space. Many friends have commented on the craftsmanship and quality of the work. Most of all, Finecraft stands behind their work, they have been prompt and thorough in addressing all those little and no so little things that sometimes pop up on new construction; nothing has been too big or too small for them to come and fix it. In the end, what matters most is that George and the Finecraft’s crew have our gratitude, respect and above all, trust.

Recognized Excellence

Recognized Excellence - The whole crew was outstanding. If I had to single anyone out, it would be Nico, Carlos, Mario, Juan and Ronald went abobe and beyod to make sure we were happy and satisfied with the work.

They are super organized and neat on the working area. They are warm and responsive to my request. Even better, they finished ahead of the schedule! I highly recommended their services.

Areas Of Satisfaction

Areas Of Satisfaction - Done it professionally and quick. Keep the working area clean and neat. Responsive to my questions and concerns. Finish all ahead of schedule.

My company has worked with Finecraft on several jobs . Their quality is excellent, their clients love them and are so happy with their work, they are efficient and always communicate with us easily and when needed. I always recommend them when I get the chance and we love any opportunity to work with them.

Areas Of Satisfaction

Areas Of Satisfaction - I think superior quality and efficiency and excellent communication and customer service - really outstanding!!

Finecraft delivers quality work and great ideas at a reasonable price.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with their ability to deal with complex situations in the design and the fact that they were able to keep it within the budget.

Additional Comments

Additional Comments - Finecraft has exceed our expectations on all levels.

Areas For Improvement

Areas For Improvement - Not one! They came through at every stage of the project!

Areas Of Satisfaction

Areas Of Satisfaction - From the president all the way down to the helpers were courteous, helpful and very professionals in their own areas of expertise!

We have used Finecraft Contractors, Inc. for several projects on our home and the results have always been superior.

Finecraft Contractors is a Top Quality contracting firm. They are Professional and Friendly and deliver a very high quality product. I am an Interior designer and I use Finecraft for my Client Projects, when perfection is Key.

Areas Of Satisfaction

Areas Of Satisfaction - They are very Professional, and deliver a very high quality product.

Areas Of Satisfaction

Areas Of Satisfaction - The workmanship was high quality. Both bathrooms are beautiful.

Areas Of Satisfaction

Areas Of Satisfaction - Courteous staff and good craftsmanship.

Areas Of Satisfaction

Areas Of Satisfaction - Professional, priced right and the follow up was timely. Our carpenter, Mario, was meticulous about the details, pleasant to work with and did a first rate job.

They are really knowledgable, efficient, and a pleasure to work with. We appreciated their council and advice in guiding us through the process along every step of the way. We felt we could rely on them to address any questions or concerns that we had.

Areas Of Satisfaction

Areas Of Satisfaction - I think they provide appropriate professional advice on construction and design questions. They are very customer service oriented. If we pointed out something (a concern or an issue) they committed to dealing with it.

Recognized Excellence

Recognized Excellence - In general, everyone we worked with was great. George was the main person we dealt with and he was really good.

Areas Of Satisfaction

Areas Of Satisfaction - The attention to detail and to fix problems that inevitably arise in a construction/renovation project is exemplary. We ran into an issue that involved a correction of a wall placement and Finecraft stepped up and fixed the problem with some heroic work that resulted in a perfect fix.

Areas Of Satisfaction

Areas Of Satisfaction - Ability to adjust with minor issues- Finecraft always had ideas for solutions and were willing to listen to alternativies and work together. Good team work!

So far we could not be happier with George and Finecraft. We have 8 months to go and feel confident George will keep it all moving along as smoothly as possible.

I am thrilled that I chose Finecraft to complete my project. While their costs were in line with other contracting companies, I believe their attention to detail really sets them apart. George and his team, with this focus on all the little details, turned a good project into a great one. I would recommend Finecraft to anyone who has been thinking about a renovation project.

Areas Of Satisfaction

Areas Of Satisfaction - quality of workmanship and attention to detail - details I would never have known about. That attention to detail is why I will absolutely recommend them to others.

We went into our project with high expectations, given the quality workmanship that FC did on a friends' projects. We are not sure if we just got the D team or what because while the workmanship at some levels was good, there were major problems and work that had to be totally redone because of lack of checking on their own work and lack of communication. We are still waiting on punch list items to be addressed that fall under the warranty. Sadly, we never had this experience on other projects and we could never recommend them. We did not feel this way about other companies in the past.

George Papaheraklis is a true artist and carries that over to his work, which is well-conceived and very well executed. He will make mid-course tinkering (e,g,, put a thin border around tiles) because he "sees" it will look better. He has a number of excellent and stable employees for continuity of high standards and the subcontractors he uses for plumbing or electric have worked seamlessly with his employees when needed and provide great quality as well. He is very hands on, stopping by sites early in the morning or later in the day either to instruct or make clear how he wants it done.The best way to judge George's Finecraft is to see any of his recent work. It is hard to tell from comments like mine, but I saw a large addition he put on a friend's house and it answered all questions and left no doubt. His prices are better than other high-end firms we met and his work quality will dazzle you if you check it out..--Barry C.

Recognized Excellence

Recognized Excellence - I would like to recognize the owner for his exceptional service.

George and Finecraft Contractors have delivered what they promised. Their attention to detail and fairness in pricing has fulfilled my expectations I received from various referrals.

We have recommended Finecraft to everyone who sees our remodelled kitchen and three bathrooms. We believe their work to be superior to that in other homes. Nothing upset the workers and everything was completed in a timely manner. They were extremely polite, courteous and always in a good humor. It was a pleasure to have them in our home.

Recognized Excellence

Recognized Excellence - Ray Palma, our foreman, was awesome. In the five months he worked with us we never heard he speak harsdhly to the other men. He was a perfectionist. The tile men did a superb job matching and installing the tiles. Our kitchen cabinets and appliances went together perfectly. The men always cleaned up and were here when they said they would be.

As the Finecraft slogan says, their attention to detail was awesome. We were able to count on superior craftsmenship both from Finecraft employees and subcontractors, and it was a pleasure to get to watch an operation that people clearly feel proud and glad to work for, and which leaves everybody free to do their job and do it well. Our job involved both new construction of a small outbuilding and renovation in a house that is nearly 100 years old. Everybody who sees the work is impressed by its beauty and high quality.

Areas Of Satisfaction

Areas Of Satisfaction - As the Finecraft slogan says, the attention to detail was awesome. We were able to count on superior craftsmenship both from Finecraft employees and subcontractors, and it was a pleasure to get to watch an operation that people clearly feel proud and glad to work for, and which leaves everybody free to do their job and do it well. I knew it would be worth the wait, and though I was sometimes challenged to learn patience, it was.

There were no "horror" stories with Finecraft. They take pride in their work and take care to listen to the client and work together to produce the client's vision of what they want for their reconstucted home.

Original Design

Original Design - It exceeded my expectations.

Construction Quality

Construction Quality - They materials and workmanship exceeded my expectations.

Likely To Recommend

Likely To Recommend - I have already recommended them to many people.

Easier Than Expected

Easier Than Expected - They made a stressful project exceedingly manageable.

Recognized Excellence

Recognized Excellence - I would to recognize the CEO George and the entire team (led by Ray) that was assigned to our project for a wonderful job.

From start to finish we saw quality, integrity, and patience. They delivered results that changed the way we live. There was so much intelligence in the way they went about identifying what we were after and making that real. These guys are the real deal.

Schedule

Schedule - We were a pain! It was Finecraft that adhered to it, even when we didn't.

Construction Quality

Construction Quality - They were exquisite, and fantastic.

Areas Of Satisfaction

Areas Of Satisfaction - I was really satisfied with George. His patience is unbelievable. He has a drive for the guys to build quality, and the details. He's really detail oriented. He has a great eye. That, and our porch is unbelievable. So is the kitchen. It changed our life, changed the way we live, and we love it. We had someone here today on a referral visit taking a look at the house for the cabinets. There's a cabinet maker that Finecraft uses and they were just here now. We love it.

Recognized Excellence

Recognized Excellence - George was an absolute pleasure to work with, and provided top-notch service at good value.

Areas Of Satisfaction

Areas Of Satisfaction - We were very happy with the people, the work and the overall experience with Finecraft. They are passionate about their work and care about satisfying their clients.

Additional Comments

Additional Comments - Congratulations to George and the Finecraft folks for a job well done!

Areas Of Satisfaction

Areas Of Satisfaction - The communication and the quality of workmanship was great.

Additional Comments

Additional Comments - I think they are fabulous, and I would recommend them to anyone. I particularly think the CEO George is fabulous.

Areas Of Satisfaction

Areas Of Satisfaction - These guys are fantastic. They exceeded all my expectations, exponentially. The creativity and application of what they were designing really stood out. They're really creating works of art, as opposed to standard contracting. It was exceptional.

Areas Of Satisfaction

Areas Of Satisfaction - I was very pleased with everything. I was pleased with all the work they did. George and his son were wonderful to work with.

Lead Source

Lead Source - I got a recommendation from my interior designer.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the work.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the communication.

Areas Of Satisfaction

Areas Of Satisfaction - They are a great contractor to work with overall. They're very courteous and professional. We don't have any complaints.

Lead Source

Lead Source - We've worked with Finecraft for over twenty years.

Areas Of Satisfaction

Areas Of Satisfaction - The ability to work with John and his crew to work through issues that arose or to discuss alternatives to the design that John thought would add to the quality of the project.Also, the FC workers and subcontractors were all delightful people to have into our house.

Additional Comments

Additional Comments - Thanks, very much appreciate the quality workmanship that you brought to our house!Jules and Bill

Areas Of Satisfaction

Areas Of Satisfaction - workmanship, materials and price. Great care and attention to detail