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We had Precision install countertops in our large kitchen. Everyone we dealt with was courteous and professional. Our project was completed on time and the new quartz countertops exceed our expectations. We saved thousands over their competitor's bids for the same work.
I am completely satisfied. We had a scheduling issue where we needed it done three weeks sooner than scheduled and they were able to accommodate us for the change immediately. They were very flexible and easy to work with.
System pavers was a dream to work with. We cannot believe how fast they are.
Masters Exteriors installation quality is exceptional. Chuck and Juan were both very kind.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Fidelity Heating And AC Repair Bellevue as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys