Great work, returns calls, shows up on time and a pleasure to work with. Fair and honest family business that I’ve used many times.
We are very satisfied. If anything occurs in the future I have every reason to believe that Rhino Shield Northeast would take care of the issue with due speed and the care that they've already demonstrated.If anyone would ask about the job? "I'd say come on over and take a look and see it for your... more
We were pleased working with Steveworks. Steveworks was easy to work with, fair, flexibile, responsive, and helpful in the project visioning. In particular, Steveworks made it clear that customer satisfaction was important, both rhetorically and in action. Occasional miscommunication and a few mostl... more
Customer service was top notch. We are excited to green!
I have a small bathroom and it needs to be redone with handi-capped and elderly access in mind. Kohler's original bathroom design, did not meet my needs. After I received my design package, they contacted me, as a follow-up, to make sure I was satisfied with my design. After chatting a bit about... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Evans Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys