We were very pleased with their work and timeline.
Work was begun and completed on time. At the end of the day the crew cleaned up our property so well that there was no indication that any work had been accomplished. No hidden costs after job was completed!
The management and staff of East Coast Roofing is a very professional and caring group of people. They not only provide a high quality service and product, but also pay attention to small details. Their customer interaction, service and cleanup is excellent as well. In today's struggling American customer service industry, it's a pleasure to experience a company that still focuses on providing excellent customer service.Thank you for providing great service and a high quality product.
East Coast Roofing, Siding & Windows came on time and did a good job. The company was neat and clean. They had a reasonable price when dealing with the insurance. I am very happy with their service.
I am happy to give them a reference. I was totally satisfied and they are awesome. I would give them the highest ratings all the way around.
I received great service all around.
Verify professional and good quality of workmanship.
We were pleasantly surprised with the professionalism and speed of the entire job from the time of the estimate to the end of the job. They took care of everything from permits to delivery of the dumpster. They showed up early the morning of the job with 5 workers by late afternoon were cleaning up. They left cleaned up the yard very efficiently and also used a magnet to make sure everything was picked up. We were very happy with the finished job!
They were incredible! I never had a company follow through like they did. I never saw a craftsman as good, as the man who put my aluminum siding on . It was incredible, we have dealt with so many contractors before we got to them, and I was so upset with how we were taken from these other contractors. And GF recommended them as well as Angie's list. After I called them, the man who came knew so much more than any other person has before. The others would shop at Home Depot and tell me the product was guaranteed. We were amazed with how they finished our roof, and covered everything well with a tarp. Even our neighbors were amazed, because they cleaned up everything that blew in their yard. I couldn't find one thing wrong.
Professional, efficient, and they followed through on everything they promised.
On part of the job, there was some very difficult repair work needed in an almost inaccessible area. The crew jumped right in, made the repairs and made it look easy! The crew stayed until the job was done and did a great job with the clean-up. A Project Manager, Kevin, showed up the next day to carefully check all the work ... even the small insignificant details. He made a tiny adjustment in the siding that was only visible from a certain viewpoint. Overall, a GREAT JOB at a good price!
Having used them before for a minor problem. When I needed a new roof I contacted them and they quickly came out and inspected , estimated the situation. when the work was done it was of high quality and completed in a professional manner .
Tehy were great to work with from the first call to the last nail being cleaned up on the job site. I needed emergency work due to a limb through the roof and they were there when they said they would be and got the hole covered quickly and professionally. They then replaced the roof and did a grest job.
Professional and timely, project went perfectly.
I already have recommended the company.
The staff is excellent and knowledgeable, from the estimator, to office support to surveyor. The installers were incredible - very efficient and considerate of our property. Beautiful job!
They were on time and the job was done professionally and it's agreed upon.
East Coast Roofing, Siding & Windows goes above and beyond. They had a dumpster in my driveway and I have a gravel driveway. When they removed the dumpster once the project was finished, there was a few holes left behind. One of the guys from the installation crew came back and raked up all the rocks to make sure the holes were filled and the driveway looked correct.
Very, very well pleased! It's the third time we've used them and everything has been great.
Professional, thorough, quality work, prices competitive with others.
Great job!! Everything was done with professionalism from signing the contract to a follow up after the job was done. It was done very quickly and neatly - we were impressed and completely happy with the entire experience.
They were very professional and they did a great job. They were fast and cleaned up nicely! The roof looks beautiful!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of East Coast Roofing, Siding & Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys