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I could not be more pleased with the finished product. Every attempt was made to keep disruptions to a minimum while the highly skilled and professional LaMantia people created a beautiful renovation to my home.
I think they are very professional, especially with customer service.
My only complaint is that they drove up onto my grass with their heavy truck that they used to dispose of old roof. They did some damage to my grass.
We were very happy with the service, communication skills and the cleanlines as they worked and the windows themselves. I would gladly recommend them to anyone
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of E. Reiner Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys