We are not to happy with our Dynasty experience .We called and explained about a screen door that did not funtion properly. Your company sent a repair man out and while fixing the door he cracked the glass in two places. I called and asked for him to come and replace the glass with never any response at all.It has now been a year. We also have some windows that don't shut properly. If you want to make things right call us and set up a time real soon.I can not answer this survey without some repairs that are long over due.
I would recommend them to people and I already have.
It was a good experience for us.
Their salesperson, Owen, knocked on my door at a good time as I was pricing roofs. The option he showed me was a blessing. I was very happy to be introduced to the company!
I was satisfied with the service. They were on time, kept with their appointment, and did their part.
they did an excellent job!
Still waiting for Your lawyer to update us on our case
I had a bad experience.
They provided efficient serive and qullaity work
I’m very happy with my new roof and would recommend dynasty very highly. Diana and The office staff were very helpful and wanted to make sure I was satisfied with everything.
The process was easy and the house was finished quickly.
The technicians were prompt and courteous. They explained what they were doing and why and answered our questions. Excellent job!!
From day one it's been a pleasure doing business with Oak Crest. Pedro Leon was excellent. He was very informative, he knew everything about the job that had to be done, and answered all our questions. He made the experience of replacing the roof pleasant.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Dynasty Building Solutions LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys