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The team that came to do the installation of my windows did an excellent thorough job. They had to do it very quickly, knowing my time restraints, and yet they left everything in perfect order, including the back yard where there was quite a mess. Everything was left perfect and I could not be any m... more
I was particularly happy with them sharing for with me the process that went into the insulation of the attic.
The electrician was on time, fixed the problem and then checked and fixed another issue while he was there. He explained what he was doing and why the second issue had caused the problem.
I had an excellent experience working with Chris to go over, plan and execute on my new roof and attic insulation work. He helped every step of the way and was incredibly responsive via the method of contact I prefer.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Dennisbilt Custom Cabinetry & Design as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys