Fast, efficient, detailed and clean! Did a great job on replacing our ceiling and repainting the room in our older home. Also, added new walls and floor to our existing garage.
I am very pleased with everybody. They were kind and helpful in a bad time.
This was just a repair job and they only did half of what I asked. If they had done the full job, then it would have been more to my liking. The staff was pretty knowledgeable, but the rates could have been cheaper.
They promised things they did not deliver. They said we would receive warranty information for the roof but we never received these papers. They said they would send someone out to fill in the cracks that were still in the ceiling but no one ever came. They did not communicate well or resolve prob... more
The installation crew was great! They were quick and clean.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Custom Classic Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys