Craftsmen Contractors is an excellent Company to work with. Sales man was wonderful, not pushy and very knowledgeable. Prompt time line for installation. Excellent installation process, not near as disruptive as I had thought it would be. Windows look beautiful, we love our Quantum 2 windows. After a year and a half the windows are still beautiful and are very energy efficient. We are so glad we got these replacement windows.
Windows are great, can already notice the difference in the summer heat.
We are very happy with the windows and think we have a great product. We are not satisfied with communication with multiple people (Craftsmen, the installers, project overseer), or the installation of our windows. We had contracted installers and wish we had company installers to put our windows in instead.
The salesman was very professional and helpful in regards to showing me the samples. He was the one I could always call. He was always helpful.
They responded to my request quickly. They got the job done quick in my time frame. They did an excellent job.
In times when it seems every contractor will tell you anything to close the deal, we were skeptical that the insulation they were recommending to us would really work. The installer knew his job, his product and visually walked us through after each day's work as to what he did, what to expect, and it was installed as promised. We got exactly what we wanted and needed to help reduce energy costs.
Their roofing and gutter people were awesome--quick efficient and excellent craftsmanship. We have already used them again on our newest home.
The job was done right in a timely manner and for a reasonable price
Craftsmen Contractors provided me with a quality job in a reasonable amount of time. The installation crew did a great job cleaning up at the end of the job.
I would like to say that I went through Home Advisor. The sales person was knowledgeable, nice, and had a great aura and presence. He was respectful. The measure person was polite, courteous, and they kept me informed of every step of the way in terms of installation. As the installers came they were good. Every installer was friendly, nice, and they cleaned up well. They got in and out and the windows are working.
They did a really good job. They cleaned up after themselves and it was an A1 job.
install crew did not show up the times they said they would, they told me times they knew they would not be here,had a bit of time getting them to complete the job.
Excellent and efficient. The guarantee is the best.
They did a really great job. I am really happy with their work.
If you have a problem, they get back to you really quickly.
Part of my deal was I would do testimonials,but they have not allowed me to do one, probably since they knew I would not give a good one.
Product presentation was very good. Any question that I had was explained to my satisfaction. I noticed that he only brought one window sample. Was told they only deal with top quality windows. Of all the companies that came by, they did have the best quality window.
They did a really great job and delivered. They did exactly what they said they would do. The guys are really nice!
What can I say ,but great job!!!
If it takes me that long it will take my friend. Especially in the winter, I thought it would be quicker.
It was a greet experience with Craftsman Contractors. I will give them a call for my next project.
Craftsmen lives up to its name. Excellent work and attention to detail with Hardiplank siding and a large roof of complex geometry.
The only problem that I had with them was in regard to the nails and things left in my yard. They need to do a better job of picking those things up.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Craftsmen Contractors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys