I was satisfied with their professionalism and quality.
They were very professional and did a beautiful job installing the windows! They were very nice to work with.
The gentlemen that installed the windows were very competent. They got right to work and installed 10 windows in a day. The inspector said that everything was done to standard. I was impressed with the installation.
They did everything they said they were going to do and more.
Besides the normal business expectations of being polite, keeping schedules and promises, and providing updates, they were friendly and honest. They took the time to explain the work to me and work with my insurance company repeatedly.
I am very dissatisfied with the lack of supervision on the crew that first came to my house that had to be totally redone.
Sales person tells us one thing and then it doesn't happen. The construction manager was very confrontational and argumentative with me during our final walk through! Things that were supposed to get fixed after we moved in 2 months ago we are still waiting! Still waiting to hear back from the const... more
Learn why professional home builders and home improvement contractors join our community of quality.Get started
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Coastal Green Energy Solutions as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys