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From the onset we were impressed by the professionalism of all workers and the plan that was established to restore our home to its original condition. The project manager kept us informed of their planned work and the timeline of their work throughout the project. If needed, I would use Jenkins Res... more
I would highly recommend Fresh Coat Painters of Round Rock! Every aspect of their work and interactions with us was 100% professional and excellent quality.
Very professional, organized and courteous staff. They asked a lot of questions, and worked hard to make sure the project met or exceeded our expectations. The finished product is excellent.
It was our first time buying a home but Cynthia and Erik helped us thru the whole process.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cloud Roofing Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys