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This was my second job with Fresh Coat. I'm already planning two more.
Karen and her staff were great to work with. They were pleasant, helpful, and obviously strive to do good work, which is all surprisingly hard to find. They were very patient, even when I questioned the color I chose after they had started the job. Their prices were reasonable for the quality of wor... more
They bent over backwards to make sure that we were whole again. I would recommend them to anyone who had a disaster occurred.
After 4 months of waiting for our job to be finished, the kitchen cabinets do not match each other. Can you imagine how 'happy' my wife is ?
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cloud Roofing Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys